Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nia Jackson

Oakland,CA

Summary

Proactive professional with a solid background in retail and childcare. Known for effective time management and relationship-building abilities, aiming to support organizational goals through enhanced customer service and teamwork.

Overview

8
8
years of professional experience

Work History

Retail Sales Associate

Urban University
Oakland, CA
03.2026 - Current
  • Resolved customer inquiries and issues efficiently through various
  • Provided accurate information regarding university programs, services, and policies to customers.
  • Collaborated with cross-functional teams to enhance customer service processes.
  • Mentored new team members on best practices for effective communication and problem-solving strategies.
  • Assisted in visual merchandising, maintaining appealing product displays to drive sales.
  • Managed inventory levels, ensuring stock availability and organization for optimal sales performance.
  • Analyzed sales trends to identify opportunities for promotions and improved product placement strategies.

Daycare Worker

Precious Angels Daycare
Oakland, CA
06.2023 - 07.2025
  • Supervised children's daily activities, ensuring a safe and nurturing environment.
  • Developed engaging lesson plans to promote cognitive and social development among preschoolers.
  • Coordinated communication with parents regarding child progress and behavioral observations.
  • Implemented age-appropriate educational activities that fostered creativity and learning.

IHSS Care Provider

Patricia Brown
Oakland, CA
01.2021 - 04.2023
  • Provided personalized care to clients, ensuring comfort and safety in daily activities.
  • Assisted clients with meal preparation, promoting nutritional health and well-being.
  • Managed medication schedules, ensuring adherence to prescribed treatments and improving client health outcomes.
  • Developed individualized care plans in collaboration with healthcare professionals for optimal client support.

Facility Maintenance Worker

ABM Janitorial Services
Menlo Park, CA
07.2018 - 12.2019
  • Conducted routine inspections to identify maintenance needs and ensure facility safety.
  • Performed general repairs on plumbing, electrical, and HVAC systems to maintain operational efficiency.
  • Collaborated with team members to execute cleaning protocols and uphold sanitation standards.
  • Operated various maintenance tools and equipment safely while adhering to company policies.

Education

Child Development

Merritt College
Oakland, CA

Skills

  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Customer engagement
  • Product knowledge
  • Relationship building
  • Professional appearance
  • Stocking and receiving
  • Merchandise display

Timeline

Retail Sales Associate

Urban University
03.2026 - Current

Daycare Worker

Precious Angels Daycare
06.2023 - 07.2025

IHSS Care Provider

Patricia Brown
01.2021 - 04.2023

Facility Maintenance Worker

ABM Janitorial Services
07.2018 - 12.2019

Child Development

Merritt College
Nia Jackson