Proactive professional with a solid background in retail and childcare. Known for effective time management and relationship-building abilities, aiming to support organizational goals through enhanced customer service and teamwork.
Overview
8
8
years of professional experience
Work History
Retail Sales Associate
Urban University
Oakland, CA
03.2026 - Current
Resolved customer inquiries and issues efficiently through various
Provided accurate information regarding university programs, services, and policies to customers.
Collaborated with cross-functional teams to enhance customer service processes.
Mentored new team members on best practices for effective communication and problem-solving strategies.
Assisted in visual merchandising, maintaining appealing product displays to drive sales.
Managed inventory levels, ensuring stock availability and organization for optimal sales performance.
Analyzed sales trends to identify opportunities for promotions and improved product placement strategies.
Daycare Worker
Precious Angels Daycare
Oakland, CA
06.2023 - 07.2025
Supervised children's daily activities, ensuring a safe and nurturing environment.
Developed engaging lesson plans to promote cognitive and social development among preschoolers.
Coordinated communication with parents regarding child progress and behavioral observations.
Implemented age-appropriate educational activities that fostered creativity and learning.
IHSS Care Provider
Patricia Brown
Oakland, CA
01.2021 - 04.2023
Provided personalized care to clients, ensuring comfort and safety in daily activities.
Assisted clients with meal preparation, promoting nutritional health and well-being.
Managed medication schedules, ensuring adherence to prescribed treatments and improving client health outcomes.
Developed individualized care plans in collaboration with healthcare professionals for optimal client support.
Facility Maintenance Worker
ABM Janitorial Services
Menlo Park, CA
07.2018 - 12.2019
Conducted routine inspections to identify maintenance needs and ensure facility safety.
Performed general repairs on plumbing, electrical, and HVAC systems to maintain operational efficiency.
Collaborated with team members to execute cleaning protocols and uphold sanitation standards.
Operated various maintenance tools and equipment safely while adhering to company policies.