Nia Monk
Elk Grove,CA
Overview
8
8
years of professional experience
Work History
Independent Living Skills Instructor
Ability 2 Learn
01.2022 - Current
- Provides instruction and support in essential activities such as cooking, cleaning, shopping in natural environments, meal planning, and money management.
- Assist clients with learning how to use public transportation.
- Provides instruction and assistance with personal health and hygiene.
- Encourage clients in recreational activities in natural environments.
- Assist clients with taking advantage of community resources, including medical, dental, and therapeutic.
- Assist clients with constructing a resume and preparing for employment by reviewing workplace scenarios.
- Assist clients with locating housing.
Customer Service/Clerk
A Taste of Denmark
12.2019 - 03.2021
- Greeted customers and provided knowledge regarding baked good items
- Warmly answered incoming calls
- Packaged baked goods and prepared display tables
- Maintained a clean work and dining environment
- Accurately took customers’ cake and baked goods specialty orders
Ice Cream Server/Brand Ambassador
Little Giant Ice Cream
03.2018 - 12.2019
- Opened shop and prepared ice cream scoops, waffle cones, and all other pastries in shop
- Cultivated a friendly environment for community members and children
- Conducted trainings for eight incoming employees; trainings covered customer service, restocking, and organizing various product
Team Member
Jamba Juice
12.2016 - 05.2017
- Greeted all customers while serving others in a fast-pace work environment
- Managed a wide variety of customer service and administrative tasks to quickly resolve in-store issues
- Prepared healthy drinks maintained a clean work environment, and actively assisted co-workers
Server
Brookdale Senior Living Facility
12.2015 - 02.2016
- Facilitated fun activities and games that encouraged bonding, friendship, and physical activity
- Prepared and served meals/snacks to residents and participants
- Catered to the needs and interests of the residents
Education
Associate of Arts - Social Behavioral Sciences
Contra Costa College
San Pablo, CA12.2017
Associate of Arts - Humanities
Contra Costa College
San Pablo, CA12.2017
Bachelor of Science - Sociology
California State University - East Bay
Hayward, CA05.2020
Certification - Phlebotomy
CalRegional Phlebotomy Technician Program
Fairfield, CA12.2021
Skills
- CPR Certified
- Venipuncture
- Organized
- Outstanding communication skills
- Comfortable working with diverse populations
- Exceptional people skills
- Effective self-starter
- Microsoft Office Suite and Google Docs
- Results oriented team leader and member
-Goal Planning
-Living Skills Assistance
Timeline
Independent Living Skills Instructor
Ability 2 Learn
01.2022 - Current
Customer Service/Clerk
A Taste of Denmark
12.2019 - 03.2021
Ice Cream Server/Brand Ambassador
Little Giant Ice Cream
03.2018 - 12.2019
Team Member
Jamba Juice
12.2016 - 05.2017
Server
Brookdale Senior Living Facility
12.2015 - 02.2016
Associate of Arts - Social Behavioral Sciences
Contra Costa College
Associate of Arts - Humanities
Contra Costa College
Bachelor of Science - Sociology
California State University - East Bay
Certification - Phlebotomy
CalRegional Phlebotomy Technician Program
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