Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Nia Ramirez

Los Angeles,CA

Summary

Dynamic food service professional with a proven track record at Mrs. Fields, excelling in cake decoration and customer satisfaction. Known for attention to detail and effective problem-solving, I consistently deliver high-quality products while fostering strong customer relationships. Reliable and punctual, I thrive in fast-paced environments, ensuring a positive experience.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Bakery Worker

Mrs. Fields
Los Angeles, CA
02.2022 - Current
  • Cleaned baking equipment and utensils including mixing bowls, measuring cups, pans, trays, ovens and other tools used in the preparation of bakery items.
  • Provided excellent customer service to foster satisfaction and loyalty.
  • Took custom cake and bakery orders, ensuring all details were accurately recorded.
  • Operated cash registers, processed transactions, and handled cash accurately.
  • Frosted cakes according to customer specifications utilizing various decorating techniques.
  • Managed customer complaints and resolved issues in a timely and professional manner.
  • Followed recipes and baking instructions precisely for consistent product quality. (cookies, cakes, muffins, brownies)
  • Assisted in training new staff members on proper methods of preparing and serving bakery items.
  • Maintained a clean and organized bakery area, complying with health and safety regulations.

Food Service Worker

Charlie’s Philly Cheesesteak
Los Angeles, CA
02.2025 - 05.2025
  • Greeted customers upon arrival in the dining area.
  • Worked effectively in team environments to make the workplace more productive.
  • Operated cash register to process cash, check, and credit card transactions.
  • Packaged and bagged cooked food and prepared items.
  • Filled and served various beverages for customers.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Received food orders from individuals and explained offerings.
  • Assembled and served meals according to specific guest requirements.

Food Service Worker

Yogurtland
Los Angeles, CA
04.2021 - 01.2025
  • Performed opening and closing duties such as setting up workstations with necessary supplies.
  • Washed, peeled and cut fruits, as-well as toppings to prepare for serving.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Customer Service Cashier

99 Cents Only
Los Angeles, CA
07.2017 - 06.2020
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Counted and balanced cashier drawers.
  • Scanned items and checked pricing on cash register for accuracy.
  • Processed credit card transactions accurately and efficiently.

Education

Associate of Science - Natural Sciences

Pasadena City College
Pasadena, CA
06-2025

Associate of Arts - Humanities and social sciences

Pasadena City College
Pasadena, CA
06-2025

High School Diploma -

John Marshall High School
Los Angeles, CA
06-2019

Skills

  • Cake and pastry decoration
  • Upselling products
  • Food safety
  • Problem solving
  • Attention to detail
  • Communication
  • Quality assurance
  • Customer satisfaction
  • Relationship building
  • Work prioritization
  • Punctual and reliable

Certification

  • Red Cross First Aid Certified
  • Food Handler Certified

Languages

English
Full Professional
Spanish
Limited
American Sign Language
Limited

Timeline

Food Service Worker

Charlie’s Philly Cheesesteak
02.2025 - 05.2025

Bakery Worker

Mrs. Fields
02.2022 - Current

Food Service Worker

Yogurtland
04.2021 - 01.2025

Customer Service Cashier

99 Cents Only
07.2017 - 06.2020

Associate of Science - Natural Sciences

Pasadena City College

Associate of Arts - Humanities and social sciences

Pasadena City College

High School Diploma -

John Marshall High School
Nia Ramirez
Want your own profile? Build for free at Resume-Now.com