Nia Robinson
Flint
Summary
Dedicated sales associate with expertise in paint mixing, customer relationship management, and inventory management. Proven ability to resolve inquiries and enhance customer experiences in fast-paced retail environments.
Overview
8
8
years of professional experience
Work History
Sales Associate
Sherwin-Williams Paint Store
Burton
11.2022 - Current
- Mixed paint colors according to customer specifications and industry standards.
- Operated mixing machines to ensure thorough blending of paint components.
- Documented all production data related to the paint mixing process accurately and timely.
- Adhered to strict safety and QA standards.
- Resolved customer inquiries and complaints to enhance satisfaction and loyalty.
- Maintained clean and organized sales floor to facilitate a welcoming shopping environment.
- Processed customer transactions efficiently at a busy retail establishment.
- Assisted customers in selecting merchandise and provided knowledgeable answers to product inquiries.
Paint Associate
Home Depot
Flint
07.2021 - 11.2022
- Placed special orders and contacted other stores to source desired items for customers.
- Maintained pricing information and informed customers of discounts and promotions, enhancing customer spending and driving revenue.
- Demonstrated knowledge of paint types, faux and decorative finishes, painting tools and adhesives, solvents and caulk to offer customized recommendations for customer projects.
- Used equipment and machinery to match and mix paint, accurately identifying slight color variations for optimal results.
- Maintained records related to sales for store management.
Custodian
Hi-Tech Building Services
Flint
08.2019 - 07.2020
- Maintained cleanliness of facilities using appropriate cleaning supplies and equipment.
- Streamlined organization of storage areas for cleaning supplies and equipment, enhancing accessibility and operational efficiency.
- Performed sweeping, mopping, and vacuuming of floors; cleaned bathrooms, kitchens, and common areas; emptied trash cans and disposed of waste to maintain facility hygiene.
- Disinfected surfaces with approved cleaning products, effectively reducing risk of bacteria and virus transmission.
- Followed health and safety regulations diligently during all cleaning tasks.
Sales Associate
TJ Maxx
Burton
03.2018 - 08.2019
- Provided accurate product, price, and service information, ensuring informed customer decisions.
- Assisted customers with product selection, enhancing overall shopping experience.
- Organized merchandise displays to improve store presentation and customer accessibility.
- Maintained cleanliness of store environment including floors, windows, displays.
Education
High School Diploma -
WAY Academy
Flint, MI06-2018
Skills
- Paint mixing
- Quality assurance
- Product knowledge
- Transaction processing
- Inventory management
- Customer relationship management
Timeline
Sales Associate
Sherwin-Williams Paint Store
11.2022 - Current
Paint Associate
Home Depot
07.2021 - 11.2022
Custodian
Hi-Tech Building Services
08.2019 - 07.2020
Sales Associate
TJ Maxx
03.2018 - 08.2019
High School Diploma -
WAY Academy