Milagros Walker
Kissimmee
Summary
Dependable professional with a background in sales and inventory management. Known for exceptional attention to detail and effective problem-solving, contributing to enhanced customer experiences and operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Petsmart
Kissimmee, FL
10.2024 - Current
- Assisted customers in selecting appropriate pet products and services.
- Maintained product displays to ensure cleanliness and organization.
- Processed customer transactions accurately and efficiently at the register.
- Provided exceptional customer service, resolving inquiries and concerns promptly.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Overnight Stocker
Target
Bozeman, MT
04.2023 - 07.2025
- Stocked shelves efficiently to maintain product availability and enhance customer experience.
- Organized inventory in stockroom, ensuring optimal space utilization and easy access for restocking.
- Operated pallet jack and other equipment safely to transport merchandise throughout the store.
- Collaborated with team members to execute timely restocking of high-demand items during peak hours.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
Assistant Manager
Taco Bell
Bozeman, MT
02.2022 - 03.2024
- Trained and mentored team members on operational procedures and customer service standards.
- Streamlined inventory management processes to reduce waste and improve stock accuracy.
- Implemented training programs that enhanced employee performance and service efficiency.
- Monitored daily operations to ensure compliance with food safety regulations and quality standards.
- Assisted in developing marketing strategies to drive sales during peak hours and special promotions.
- Collaborated with upper management to create actionable plans for improving customer satisfaction ratings.
- Led team meetings focused on operational improvements, fostering a culture of continuous enhancement among staff.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
Education
No Degree -
East Haven Adult Learning Center
East Haven, CT10-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Goal oriented
- Outgoing personality
- Money handling
- Stocking and receiving
- Client service
- Conflict resolution
- Store opening and closing
- Paint mixing
- Sculpture creation
- Watercolor
- Painting work
- Friendly, positive attitude
- Attention to detail
- Dependable and responsible
Certification
Certified in First Aid, CPR and also Servsafe certified.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Petsmart
10.2024 - Current
Overnight Stocker
Target
04.2023 - 07.2025
Assistant Manager
Taco Bell
02.2022 - 03.2024
No Degree -
East Haven Adult Learning Center