Summary
Overview
Work History
Education
Skills
Timeline
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Nia-Sarai Perry

Atlanta,GA

Summary

Hardworking Student with part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.

Overview

2
2
years of professional experience

Work History

Intern

The King Center
03.2023 - Current
  • Contributed to the planning and execution of volunteer-driven initiatives, including fundraisers, community outreach projects, and special events with over 1,000 volunteers.
  • Collaborated with other departments to integrate volunteer efforts into broader organizational goals and initiatives.
  • Assisted in the development of volunteer orientation materials and training resources to raise volunteer engagement and satisfaction by 40%.
  • Supported the Volunteer Services Manager in administrative tasks, such as scheduling, reporting, and data analysis.

Sales and Reservations Agent

Uhaul Moving And Storage
01.2022 - 06.2023
  • Provided exceptional customer service by assisting customers with inquiries, reservations, and sales of U-Haul rental equipment and services with a customer satisfaction rating of 90%.
  • Effectively communicated with thousands of customers via phone, email, and online chat, addressing their needs, answering questions, and guiding them through the rental process using CRM software.
  • Processed over 50 transactions daily, handled payments, and provided receipts to customers while adhering to financial protocols and security measures.
  • Resolved customer concerns, issues, and disputes promptly and professionally, aiming to achieve customer satisfaction and retention..

Work Study Student

Spelman College
08.2022 - 05.2023
  • Assisted students and parents in person, over the phone, and through email, addressing inquiries about financial aid applications, eligibility, and deadlines.
  • Provided administrative support to the Office of Financial Aid by assisting with data entry, filing, and document organization, handling over $1 million dollars in student scholarships.
  • Utilized computer software (e.g., Microsoft Excel, Word) to create and update spreadsheets, reports, and correspondence related to financial aid processes.
  • Contributed to the maintenance of accurate and up-to-date student records, ensuring compliance with data privacy regulations.

Education

Bachelor of Arts - Philosophy (Pre-Law)

Spelman College
Atlanta, GA

Skills

  • Verbal and Written Communication
  • Critical Thinking
  • Organization
  • Microsoft Office Suite

Timeline

Intern

The King Center
03.2023 - Current

Work Study Student

Spelman College
08.2022 - 05.2023

Sales and Reservations Agent

Uhaul Moving And Storage
01.2022 - 06.2023

Bachelor of Arts - Philosophy (Pre-Law)

Spelman College

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Nia-Sarai Perry