Nia Wheeler
Brooklyn Park,Maryland
Summary
High-energy Server skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Jcrew Factory
Towson, MD
01.2024 - Current
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Coordinated with other departments to ensure smooth flow of operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Maintained up-to-date knowledge of company products and services.
Server
Glory Days Grill
Linthicum Heights, MD
05.2023 - Current
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Ensured that each guest was served courteously, quickly, and efficiently.
Assistant Sales Manager
American Eagle Outfitters, Inc
Hanover, MD
10.2021 - 01.2024
- Negotiated customer contracts and maintained relationships with existing clients.
- Developed strategies to increase sales volume and market share.
- Managed a team of sales representatives by providing guidance, training, and support.
- Ensured accurate forecasting of monthly, quarterly, and annual revenue targets.
Education
Associate of Arts - Elementary Education
Anne Arundel Community College
Arnold, MD12-2024
Skills
- Orientation and training
- Team motivation
- Supply Restocking
- Point of Sale (POS) system operations
- Suggestive Selling
- Exceptional customer service
- Positive and professional
- High-volume dining
Timeline
Assistant Manager
Jcrew Factory
01.2024 - Current
Server
Glory Days Grill
05.2023 - Current
Assistant Sales Manager
American Eagle Outfitters, Inc
10.2021 - 01.2024
Associate of Arts - Elementary Education
Anne Arundel Community College
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