Niajah Alexander
Schenectady,NY
Summary
Dedicated professional with a proven track record, excelling in customer engagement and time management. Demonstrated ability to enhance patient comfort and independence through compassionate care and efficient service delivery. Skilled in food safety and personal hygiene assistance, consistently achieving high satisfaction levels among clients and customers.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Deli Associate
Market Bistro
09.2024 - Current
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
PCA
Broadway Home Care
07.2024 - Current
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
Direct Support Professional
Center for Disability Services
10.2023 - 08.2024
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Flooring Sales Specialist
Home Depot
11.2022 - 07.2023
- Followed up with customers to assess satisfaction, answer questions, and resolve concerns.
- Maintained in-depth understanding of all available brands and types of flooring available to customers.
- Assisted customers in selecting appropriate flooring materials based on their preferences, budget, and space requirements.
Education
High School Diploma -
Steinmetz
Schenectady, NY06-2021
Skills
- Food safety
- Cleaning and sanitizing
- Safe food handling practices
- Customer engagement
- Personal hygiene assistance
- Emotional support
- Dementia care
- Compassionate care
- Vital signs monitoring
- Meal preparation
- Time management
- First aid and safety
Certification
- Certified Patient Care Assistant/Associate (CPCA/CPCT/A)/Nurse Tech certification- National Healthcareer Association for various patient care roles.
- First Aid Certification - American Red Cross or American Heart Association.
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
Languages
English
Native or Bilingual
Timeline
Deli Associate
Market Bistro
09.2024 - Current
PCA
Broadway Home Care
07.2024 - Current
Direct Support Professional
Center for Disability Services
10.2023 - 08.2024
Flooring Sales Specialist
Home Depot
11.2022 - 07.2023
High School Diploma -
Steinmetz
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