Niana Rogers

Support daily operations of a 259-unit residential community, with prior exposure to 400+ unit properties, ensuring compliance, accuracy, and continuity of service

•Maintain lease administration processes including notices to vacate, renewals, transfers, and move-out coordination

•Provide onsite leadership in the absence of the Property Manager, overseeing daily operations and supporting decision-making

•Coordinate vendors for inspections, maintenance, and unit turns while maintaining occupancy accuracy and timelines

•Train and support Leasing Agents to ensure consistency in leasing practices and resident communications

•Assist with NOI awareness and budget reforecasting exposure, supporting operational and financial planning efforts

•Work with subsidy housing programs, ensuring documentation accuracy and regulatory compliance

•Mitigate resident issues professionally, de-escalating concerns and maintaining community standards

•Support legal processes including documentation coordination and court attendance as required

•Uphold Fair Housing standards and company policies to protect compliance and licensure

Supported leasing and operational functions during a temporary management transition

•Assisted with applicant processing, leasing activity, and resident communications

•Maintained accurate leasing documentation and supported occupancy objectives

•Provided administrative and operational support to onsite leadership

Maintained and updated inventory records for returns and damaged goods using internal software systems

•Processed and organized inventory in a high-volume fulfillment environment

•Collaborated with a team of approximately 10 associates to meet daily operational targets

•Maintained accuracy and efficiency while adhering to quality and performance standards

Processed invoices and maintained clerical documentation with a high level of accuracy

•Supported inventory tracking and operational recordkeeping

•Assisted with administrative tasks in a fast-paced warehouse environment

•Coordinated with internal teams to resolve documentation discrepancies