Nianza Horne
East Point,GA
Summary
Persistent leader eager to grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Hardworking and passionate job seeker with strong organizational skills eager to secure managerial positions. Ready to achieve company goals through collaboration with relentless work ethic.
Overview
9
9
years of professional experience
Work History
Founder
Horne Tutoring Services
08.2020 - Current
- Developed instructional material to aid students in studying and note-taking
- Employed to tutor students struggling or failing in Algebra, Geometry, Trigonometry, Pre-Calculus, and Calculus
- Helped prepare students for upcoming tests or exams including SAT and ACT.
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Established a successful business by identifying market needs and developing innovative solutions.
Certified Yard Employee
United Parcel Service (UPS)
05.2020 - 10.2023
- Trained to direct flight crew departure
- Prompt crew in safety procedures
- Analyze labeling, product, and storage to ensure efficient packaging.
- Skilled at working independently and collaboratively in a team environment.
- Identified issues, analyzed information and provided solutions to problems.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Assistant Manager
College Nannies & Sitters
03.2015 - 12.2020
- Manage children’s schedules, reliably transported children, and prepared meals
- Achieved perfect care ratings from clients and supported client retention
- Regulated administrative tutorial assignments to ensure team members were 90% proficient in subject material
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Defined clear targets and objectives and communicated to other team members.
Education
Bachelor of Science - Mathematics
Spelman College
Atlanta, GASkills
- Proficient in Microsoft suite, Java, & C
- Statistical analysis
- Data Analytics
- Budgeting
- Data Entry
- Customer Service
- Problem solving
- Critical thinker
- Collaborative
- Independent thinker
- Detail–oriented
- Effective communicator
- CPR & First Aid Certified
References
References available upon request.
Timeline
Founder
Horne Tutoring Services
08.2020 - Current
Certified Yard Employee
United Parcel Service (UPS)
05.2020 - 10.2023
Assistant Manager
College Nannies & Sitters
03.2015 - 12.2020
Bachelor of Science - Mathematics
Spelman College
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