Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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NIBIR ALAVI

Queens,NY

Summary

Client-focused professional with experience in customer service and sales support, recognized for clear communication, reliability, and a positive attitude. Adaptable and calm in fast-paced environments, with a strong willingness to learn and a commitment to delivering high-quality client support in a remote setting.

Overview

2
2
years of professional experience

Work History

Customer Representative

Piki Poke & ramen
Brooklyn, USA
10.2025 - Current
  • Communicate clearly with clients to understand needs and provide personalized recommendations
  • Handle multiple client requests efficiently while maintaining a positive, professional attitude
  • Resolve concerns promptly to ensure customer satisfaction and trust

Retail Sales Associate

Hai Trim and Feathers
New York, USA
01.2025 - 05.2025
  • Assisted customers with product selection using active listening and needs-based recommendations
  • Supported sales goals by promoting products and providing excellent client experiences
  • Built trust with customers through clear communication and dependable service

Behavioral Technician (RBT)

A Friendly Face - Autism Treatment Center
Brooklyn, USA
04.2024 - 09.2024
  • Maintained composure and dependability under pressure while supporting diverse client needs
  • Followed structured systems and training protocols to deliver consistent support
  • Documented progress and collaborated with team members to improve client outcomes

Customer Representative

Piki Poke – Hawaiian Poke Bowl
Queens, USA
08.2023 - 04.2024
  • Delivered consistent, high-quality customer support in a fast-paced environment
  • Followed up with guests during service to ensure satisfaction and address concerns.

Education

Associate Degree - Liberal Arts

Borough of Manhattan Community College
05.2025

Bachelor - Fashion Design

BGMEA University of Fashion and Technology
06.2021

Skills

  • Strong communication
  • Active listening
  • Client support
  • Relationship building
  • Dependability under pressure
  • Time management
  • Organization

Hobbies and Interests

  • Hospitality
  • Customer advocacy
  • Remote work productivity
  • Sales communication

Timeline

Customer Representative

Piki Poke & ramen
10.2025 - Current

Retail Sales Associate

Hai Trim and Feathers
01.2025 - 05.2025

Behavioral Technician (RBT)

A Friendly Face - Autism Treatment Center
04.2024 - 09.2024

Customer Representative

Piki Poke – Hawaiian Poke Bowl
08.2023 - 04.2024

Associate Degree - Liberal Arts

Borough of Manhattan Community College

Bachelor - Fashion Design

BGMEA University of Fashion and Technology
NIBIR ALAVI