Nic Travilla
Saint Charles,IL
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server, Valet, Buss Boy, Food Runner & Front Desk.
St. Charles Country Club
St. Charles , Illinois
11.2022 - Current
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Trained new employees on restaurant procedures and plating techniques.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Cashier, Presenting, Food Running and Crew Trainer
McDonalds Campton Hills
Campton Hills , Illinois
01.2022 - 11.2022
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Saint Charles North
Saint Charles, IL05-2022
Skills
- Great Customer Service Skills
- Sanitation management
- Time management abilities
- Friendly Attitude
- Multitasking ability
- Troubleshooting Skills
Certification
- Food Handlers Certification
- BASSET Certification
Timeline
Server, Valet, Buss Boy, Food Runner & Front Desk.
St. Charles Country Club
11.2022 - Current
Cashier, Presenting, Food Running and Crew Trainer
McDonalds Campton Hills
01.2022 - 11.2022
High School Diploma -
Saint Charles North
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