NICA N DOMINGO
Murrieta,CA
Summary
Dedicated Pharmacy Technician with 7+ years of experience in both outpatient hospital and retail pharmacy settings, providing accurate, efficient, and high-quality support to pharmacists, clinical staff, and patients. Experienced in prescription processing, medication labeling and filling, Pyxis/automated dispensing cabinet management, clinic medication checks, and monthly ward inspections. Skilled in inventory management, controlled substance handling, and maintaining compliance with DoD, Joint Commission, and hospital standards. Known for strong attention to detail, reliability, and excellent communication skills, with a proven ability to work effectively in fast-paced, high-volume healthcare environments. Committed to improving pharmacy operations, supporting patient care, and ensuring medication safety at all times.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Naval Hospital Camp Pendleton
Oceanside, California
08.2023 - Current
- Processed outpatient prescriptions accurately under pharmacist supervision.
- Filled, labeled, and packaged outpatient medications using pharmacy automation and manual preparation.
- Provided excellent customer service to active duty, dependents, and retirees at the outpatient window.
- Verified patient information, allergies, and insurance status before processing prescriptions.
- Assisted with refill requests, medication pick-ups, and patient counseling workflow.
- Managed prescription queues, waiting bins, and daily medication logs.
- Conducted medication checks for designated clinics to ensure proper storage, labeling, and expiration control.
- Performed monthly ward inspections to verify medication security, compliance, and temperature monitoring.
- Restocked Pyxis/automated dispensing machines for assigned outpatient clinics.
- Maintained accurate inventory, rotated stock, and removed outdated medications.
- Assisted with controlled substance management, documentation, and discrepancy resolution.
- Supported clinic staff by fulfilling medication requests and replacing expired or missing items.
- Ensured all clinic medication rooms complied with DoD, Joint Commission, and hospital standards.
- Completed required logs, inspection reports, and regulatory documentation accurately and on time.
- Maintained 100% accuracy on monthly clinic medication checks and inspection reports.
- Reduced expired medications in assigned clinics by 30% through proactive monitoring and stock rotation.
- Achieved zero discrepancies during pharmacy inspections and Joint Commission audits.
- Recognized by pharmacy leadership for outstanding customer service and patient communication.
- Improved clinic compliance by correcting storage and labeling issues during inspections.
- Ensured consistent medication readiness for multiple high-volume clinics.
- Praised for reliability during high-traffic periods and staffing shortages.
- Helped streamline outpatient workflow, reducing patient wait times and improving service.
- Maintained consistent accuracy with Pyxis restocking and controlled substance documentation
Pharmacy Technician
Ralphs Pharmacy
San Diego, CA
08.2022 - 08.2023
- Assisted the pharmacist in clearing problematic prescriptions and answering patients questions to keep the pharmacy running smoothly.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Handled a variety of pharmacy tasks with a strong focus on accuracy, efficiency, and service quality.
- Double-checked and double-verified customer and insurance provider information.
- Answered incoming calls and provided answers to customers and healthcare providers' questions.
- Counted prescriptions and labeled them with the correct item and quantity.
- Checked medication dosages, refill authorizations, and patient information with prescribers.
- Communicated with patients to obtain information about prescriptions and medical conditions, as well as to schedule pharmacist consultations.
Pharmacy Technician
Med Plus LLC
San Diego, California
02.2021 - 02.2023
- Double-checked patient data and billing information in order to identify and correct erroneous bills caused by system errors.
- Dispensed medications to patients according to the pharmacist's orders.
- Worked with insurance reps to process claims and calculate the correct co-pay amounts for patients.
- Ordered medicines on a daily basis to ensure that demands and needs were met.
- Sorting completed prescriptions into pace facilities and getting them ready for delivery.
- Located and measured medications based on prescription information, making adjustments as pharmacists and providers instructed.
- Compounding pharmacist who specializes in specialized medications.
- (Closed Door)
Pharmacy Technician
CVS Pharmacy
08.2018 - 08.2022
- Calculated dosages, filled prescriptions, and printed prescription labels with extreme precision.
- Worked with insurance companies to secure payments and refill authorizations.
- New federal and state regulations and guidelines were implemented, reducing error.
- Ordered medicines on a daily basis to replenish stock and build up inventory in case of emergency.
- Processed over 1500-2000 prescriptions per day, reducing customer wait times and maintaining high customer satisfaction in a busy pharmacy.
- Assisted the pharmacist in clearing problematic prescriptions and answering customer questions to keep the pharmacy running smoothly.
- Assisted the pharmacist by filling prescriptions for 1500-2000 patients on a daily basis and answering patient questions about prescriptions and medication issues.
- Double-checked and double-verified patients and insurance provider information.
- Handled a variety of pharmacy tasks with a strong focus on accuracy, efficiency, and service quality.
- Helped with inventory management, placing and expediting orders, and removing expired drugs.
- Ordered medicines on a daily basis to replenish stock and build up inventory in case of emergency.
Medication Technician
Brookdale Senior Living
San Dimas, CA
05.2018 - 08.2019
- Maintained best-in-class individualized care standards in the 60-bed unit by checking in with patients and families on a regular basis and quickly providing care.
- Promoted good oral and personal hygiene by assisting, patients with shaving, bathing, and tooth brushing.
- Offered immediate assistance to assess needs and provide care in both emergency and routine paging situations.
- Drove patients between rooms, appointments, and testing sites.
- Increased patient satisfaction by assisting people with personal tasks like dressing and walking.
- Assisted with daily living activities such as personal hygiene, feeding, and ambulation.
- Disinfected the equipment with appropriate cleaning products to reduce the risk of infection after each patient transport.
- Reviewed charts and flagged incomplete or inaccurate information.
- Worked with medical professionals and community organizations to ensure that residents with disease-related symptoms received the care they needed.
- Communicated with patients frequently to offer assistance, support, and instructions.
- Kept accurate log of all requests for medical information and records.
Education
Phlebotomy -
US College
Montclair, CAAssociate - Hotel and Restaurant Management
Datamex College of Saint Adeline
Paranaque City, NCR - National Capital RegionSkills
- Outpatient prescription processing
- Fast and accurate medication filling & labeling
- Clinic medication checks & monthly inspections
- Pyxis/automated dispensing cabinet restocking
- Inventory management & expiration monitoring
- Retail pharmacy workflow & insurance processing
- Controlled substance handling & documentation
- Strong customer service with patients and clinic staff
- Medication storage compliance (DoD & Joint Commission)
- CHCS, MHS GENESIS, Pyxis ES, and pharmacy automation systems
- Reliable, detail-oriented, and efficient under pressure
Certification
- Certified Pharmacy Technician
- Certified First Aid/CPR
- Certified Immunization (Pharmacy)
Timeline
Pharmacy Technician
Naval Hospital Camp Pendleton
08.2023 - Current
Pharmacy Technician
Ralphs Pharmacy
08.2022 - 08.2023
Pharmacy Technician
Med Plus LLC
02.2021 - 02.2023
Pharmacy Technician
CVS Pharmacy
08.2018 - 08.2022
Medication Technician
Brookdale Senior Living
05.2018 - 08.2019
Phlebotomy -
US College
Associate - Hotel and Restaurant Management
Datamex College of Saint Adeline