NICCAYA BRADLEY
Capitol Heights,MD
Summary
Detail-oriented Data Management Specialist experienced in entering, verifying, and processing transactions within computerized systems. Achieved data accuracy and confidentiality through meticulous record maintenance and adherence to established procedures. Organized Administrative Assistant with expertise in managing high-priority tasks and administrative coordination, contributing to enhanced productivity through effective communication and problem-solving strategies.
Overview
4
4
years of post-secondary education
3
3
years of professional experience
Work History
Administrative Assistant - Remote
Insight Global
05.2026 - Current
- Executed data entry and verification tasks in fast-paced environment, ensuring accuracy and attention to detail.
- Completed accurate and efficient data entry and database updates to support business operations.
- Enter data and review billing-related information from source documents, following established procedures.
- Verify entered information for accuracy and completeness and flag discrepancies for correction.
- Maintain accurate records while meeting applicable quality, productivity, and turnaround-time expectations.
- Coordinated program schedules and meetings, providing comprehensive support to departmental teams.
- Answered calls, greeted visitors, and directed inquiries to proper staff.
- Managed inventory by ordering office supplies to ensure availability for staff.
Crew Member
Five Guys
Capitol Heights, MD
07.2025 - 05.2026
- Entered and processed customer orders using computerized point-of-sale (POS) systems in a fast-paced environment.
- Processed payments and managed multiple tasks during peak hours, ensuring smooth transaction flow.
- Balanced cash drawer and prepared closing reports to maintain accurate financial records.
- Executed opening and closing duties, restocking supplies and cleaning counters, tables, and floors to maintain a tidy and organized environment.
- Adhered to health department regulations regarding food handling procedures.
Front-End Retail Associate
5BELOW
Largo, MD
06.2024 - 03.2025
- Processed customer transactions through computerized POS systems, ensuring accurate and efficient service.
- Processed customer transactions using computerized POS systems while maintaining accuracy and efficiency.
- Organized inventory by categorizing products and labeling shelves for easy access., merchandise replenishment, and store safety procedures.
- Assisted customers in locating products, responding to inquiries, and providing tailored product recommendations.
- Handled customer payments by accurately entering transactions into the POS system. and handled exchanges, returns and refunds according to company policy.
- Maintained store appearance by restocking shelves, organizing merchandise displays, and ensuring cleanliness of counters.
Guest Services Associate
IHOP
Capitol Heights, MD
04.2024 - 06.2024
- Processed customer orders and payments through POS systems, ensuring accuracy of order details.
- Maintained accurate transaction records, adhering to established payment-handling procedures to enhance financial integrity.
- Processed customer orders and payments through POS systems and verified order details.
- Maintained accurate transaction records and followed established payment-handling procedures.
- Executed daily opening and closing procedures, including cash drawer counts and bank deposit verifications, ensuring financial accuracy.
Education
High School Diploma -
Central High School
08.2022 - 06.2026
Bachelor - Psychology
Prince George's Community College
Skills
- Data entry
- Billing verification
- Data integrity
- Quality control
- Computerized Data Systems
- Microsoft Excel
- Task management
- Time Management & Organization
- Office Coordination
- Attention to Detail
- Customer service
Timeline
Administrative Assistant - Remote
Insight Global
05.2026 - Current
Crew Member
Five Guys
07.2025 - 05.2026
Front-End Retail Associate
5BELOW
06.2024 - 03.2025
Guest Services Associate
IHOP
04.2024 - 06.2024
High School Diploma -
Central High School
08.2022 - 06.2026
Bachelor - Psychology
Prince George's Community College