Niceka P. Exavier
Tallahassee,Florida
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Social Work Intern
HCA Healthcare Inc.
Tallahassee, FL
01.2025 - Current
- Participated in multidisciplinary team meetings to discuss complex cases.
- Assisted in conducting assessments of client needs, strengths, and weaknesses.
- Organized and maintained case records in accordance with agency policies and procedures.
- Maintained contact with guardians or caregivers of minors receiving services from the agency.
- Collaborated with other professionals such as therapists and medical personnel to coordinate services for clients.
- Educated clients about available community resources that could benefit them.
- Observed client interactions in order to evaluate progress toward goals set forth in treatment plans.
Operations Analyst
Florida Department Of Law Enforcement
Tallahassee, FL
07.2023 - Current
- Reviewed, evaluated, and processed firearm purchase eligibility requests.
- Entered buyer information into the Firearm Eligibility System accurately.
- Analyzed customer demographics and criminal justice information for eligibility determination.
- Provided customer service support to firearm dealers and the Public professionally.
- Submitted transactions requiring additional research through the Computerized Criminal History workflow.
- Contacted local, state, and federal agencies to obtain information for eligibility determination.
- Consulted with management for complex or questionable transactions.
Shift Manager
Taco Bell
Tallahassee, FL
12.2021 - Current
- Trained and mentored new employees to maximize team performance.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Enhanced operations and boosted productivity through employee training, coaching and assignments.
Criminal Justice Information Analyst
Florida Department Of Law Enforcement
Tallahassee, FL
11.2022 - 07.2023
- Processing applications from the public related to the seal and expunge process.
- Providing quality service to the public regarding the seal and expunge process, as well as state and federal guidelines.
- Processing incoming correspondence, verifying for completeness, and routing to the appropriate next level of review as required by operating procedures.
- Scanning paper documentation into the electronic filing system.
- Processing, batching, and reconciling payments as required by operating procedures.
- Answering incoming calls as assigned, and communicating effectively.
- Drafting written notifications to customers regarding deficiencies in the application.
Legal Intern Associate
Salah Immigration law, LLC
Atlanta, GA
01.2023 - 05.2023
- Responded to client calls and inquiries to deliver applicable information.
- Demonstrated working with people across different social identities and backgrounds.
- Drafted correspondence, documented data and submitted materials to appropriate parties.
- Organized legal documents in company filing systems and databases.
Shift Manager
Five Guys
Miami, FL
11.2017 - 11.2021
- Upheld company standards and compliance requirements for operations and cleanliness.
- Handled customer complaints, questions and inquiries.
- Managed cash positions and made bank deposits.
- Managed inventory and ordered new products when inventory was running low.
- Trained new employees on company policies, procedures, techniques and customer service standards.
Education
Master of Science - Social Work
Florida State University
Tallahassee, FL12-2025
Bachelor of Science - Criminology
Florida State University
Tallahassee, FL12.2022
Associate of Arts - Criminal Justice
Broward College
Fort Lauderdale, FL06.2020
Skills
- Litigation management
- Critical thinking
- Data entry
- Understands confidentiality
Certification
- Serve Safe Certified
- CPR Certified- American Red Cross
Timeline
Social Work Intern
HCA Healthcare Inc.
01.2025 - Current
Operations Analyst
Florida Department Of Law Enforcement
07.2023 - Current
Legal Intern Associate
Salah Immigration law, LLC
01.2023 - 05.2023
Criminal Justice Information Analyst
Florida Department Of Law Enforcement
11.2022 - 07.2023
Shift Manager
Taco Bell
12.2021 - Current
Shift Manager
Five Guys
11.2017 - 11.2021
Bachelor of Science - Criminology
Florida State University
Associate of Arts - Criminal Justice
Broward College
Master of Science - Social Work
Florida State University
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