Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Nicelli Santos

Nicelli Santos

Midvale,UT

Summary

Diligent housekeeping with strong background in maintaining clean and organized living spaces. Proven ability to manage multiple tasks efficiently, contributing to consistently high standard of cleanliness. Demonstrated attention to detail and effective time management skills.

Overview

13
13
years of professional experience

Work History

Housekeeper

Park City Lodging
02.2025 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Housekeeping Supervisor

Stein Eriksen Lodge
01.2017 - Current
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.

Housekeeping Room Attendant

Stein Erikson Lodge
04.2012 - Current
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
  • Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.

Cashier, Customer Service./

Cristian Center De Park City,,
04.2022 - 09.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

GED -

Galo Soberon Y Parra
Mexico, ME
06-1997

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning
  • Excellent oral and written communication
  • Deep cleaning expertise
  • Staff training
  • Ordering cleaning supplies
  • Inventory control
  • Supply inventory management
  • Cleaning and organizing
  • Room preparation
  • Turndown service
  • Professional and courteous
  • Team support and collaboration

Accomplishments

  • Cleaned an average of [Number] homes per day.
  • Worked [Number] overtime hours during the holiday season at the request of management.
  • Cleaned up to [Number] houses per day in accordance with a [Number]-point checklist.
  • Supervised team of [Number] staff members.

Languages

English
Limited Working
Spanish
Full Professional

Timeline

Housekeeper

Park City Lodging
02.2025 - Current

Cashier, Customer Service./

Cristian Center De Park City,,
04.2022 - 09.2025

Housekeeping Supervisor

Stein Eriksen Lodge
01.2017 - Current

Housekeeping Room Attendant

Stein Erikson Lodge
04.2012 - Current

GED -

Galo Soberon Y Parra

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Nicelli Santos