Nichele Johnson
Columbus,OH
Summary
Goal-driven community manager successful at applying technical skills to create art to inform and engage customers. Clear communicator and collaborative team player with eye for detail and skilled customer relations.
Overview
8
8
years of professional experience
Work History
Sr Coordinator, Digital Marketing
Nationwide Insurance Company
Columbus, OH
05.2022 - Current
- Works with internal and external partners and tactical professionals to execute marketing campaigns.
- Responsible for maintaining project schedules, tactic plan updates, scheduling meetings and routine reviews.
- Consults with legal and compliance as needed to ensure regulatory compliance for all client facing communications.
Sr Financial Services Rep
Nationwide Advisory Solutions
Columbus, OH
06.2018 - Current
- Processes business requests according to government regulations, contract provisions and internal procedures and controls.
- Consults and interprets contract provisions for current and past products and assumed business for policyholders, agents/brokers and other operating units.
- Provides outstanding quality customer service by demonstrating and understanding customer needs and emphasizing timely responses.
Service Associate
First Merchants Bank
Columbus, OH
06.2017 - 04.2018
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Reconciled cash and checks against computer records at end of shift.
- Responded and assisted customers with account inquiries and updates.
- Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
Education
Associate of Arts - Digital Design And Graphics
Columbus State Community College
Columbus, OH12.2019
Bachelor of Arts - Visual Arts/ Graphic Design
University of Toledo
Toledo, OH2017
Skills
- Windows, Mac, Chrome OS
- Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver)
- CSS, HTML, Javascript
- Brand management
- Digital marketing trends
- Analytics reporting
- Sprinklr
- Interdepartmental collaboration
- Microsoft Office Suite
- Dedicated to clients needs
- Organized
Timeline
Sr Coordinator, Digital Marketing
Nationwide Insurance Company
05.2022 - Current
Sr Financial Services Rep
Nationwide Advisory Solutions
06.2018 - Current
Service Associate
First Merchants Bank
06.2017 - 04.2018
Associate of Arts - Digital Design And Graphics
Columbus State Community College
Bachelor of Arts - Visual Arts/ Graphic Design
University of Toledo
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