Nichele Wescott
Fayetteville,AR
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building, and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring, and morale-building techniques to maximize employee engagement and performance.
Skilled Registered Behavioral Technician proficient in best practices and requirements of behavioral health programs as well as successful support strategies and skill-building exercises. Dedicated to assisting clients with improving daily living through avoidance of maladaptive behaviors and ongoing support. Dependable and ethical with a superior work ethic.
Overview
6
6
years of professional experience
Work History
Registered Behavioral Technician
Pediatrics Plus
Rogers, AR
10.2023 - Current
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
- Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
- Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
Manager
Cold Stone Creamery
Fayetteville, AR
05.2023 - Current
- Monitored staff performance and addressed issues.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
- Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.
Peer Academic Coach
University of Arkansas
Fayetteville, AR
01.2022 - 12.2022
- Helped students build social, emotional and academic skills.
- Assisted in development and evaluation of school programs by sharing data and insights into student success with teacher and administrators.
- Taught note-taking techniques and test strategies.
- Examined students' goals and interests to counsel on important academic decisions.
Tutor
University of Arkansas
Fayetteville, AR
08.2021 - 12.2023
- Helped students review and understand previous lessons to make connection with new lesson.
- Provided private instruction to individual or small groups of students to improve academic performance and prepare for academic or occupational tests.
- Created and implemented individual lesson plans based on student learning styles.
Barista
Starbucks
Fayetteville, AR
12.2020 - 08.2021
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Addressed and resolved customer concerns to maintain brand loyalty.
Trainer
Freddy's Custard and Steakburger
Conway, AR
06.2018 - 05.2019
- Monitored staff performance and addressed issues.
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
Education
Bachelor of Arts - Sociology And Criminology, Minor in Psychology
University of Arkansas
Fayetteville12.2022
Skills
- Applied Behavior Analysis
- Crisis Management
- Clinical Documentation
- Verbal and Written Communication
- Scheduling and Coordinating
- Hiring and Training
- Time Management
- Client Advocacy
Timeline
Registered Behavioral Technician
Pediatrics Plus
10.2023 - Current
Manager
Cold Stone Creamery
05.2023 - Current
Peer Academic Coach
University of Arkansas
01.2022 - 12.2022
Tutor
University of Arkansas
08.2021 - 12.2023
Barista
Starbucks
12.2020 - 08.2021
Trainer
Freddy's Custard and Steakburger
06.2018 - 05.2019
Bachelor of Arts - Sociology And Criminology, Minor in Psychology
University of Arkansas
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