Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Nichelle Hemphill

Summary

Caring Community Healthcare Worker looking to bring years of experience in the field to a challenging new role. Focused on assisting community members with close support and vital education.

Overview

13
13
years of professional experience

Work History

Animal Care Specialist

Walks by Nichelle
Bronx, NY
01.2017 - Current
  • Manage all potential customer inquiries as an independent business owner.
  • Educate customers regarding proper animal care techniques and requirements.
  • Provide emotional support for distressed or anxious pets during their stay at the facility.
  • Facilitate and maintain a calendar of 10-15 client appointments daily, utilizing Excel to track client payments and manage all business expenses.

Park Services Associate

NYC Dept. of Parks & Recreation
Bronx, NY
03.2021 - 05.2022
  • Specialized guest experience by providing directions, and responding to park-related inquiries
  • Participated in community outreach programs promoting awareness of the parks' offerings.
  • Prepared reports summarizing daily activities within the park.
  • Coordinated and maintained the park's daily operations and activities.

Certified Dog Trainer

Unleashed by Petco
New York, NY
05.2012 - 12.2016
  • Maintained detailed records of all clients' progress during the course of their program.
  • Drove sales of Dog Training and Animal Adoptions/Vetco Clinic by marketing materials throughout the establishment.
  • Scheduled animal adoptions and processed documentation.
  • Organized classes for group activities focusing on socialization and canine good citizen skills.

Guest Service Manager

Target
Bronx, NY
10.2010 - 05.2012
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Managed team of front desk agents, supervising personnel in issue resolution.
  • Conducted and monitored guest services financial transactions.

Education

Certification - Community Healthcare Worker

Hostos Community College of The City University of New York
The Bronx, NY
02-2024

Certified Narcan Overdose Responder -

First Step Program
05.2022

First Aid/CPR/AED Certified -

Red Cross
05.2021

High School Diploma -

New Explorers High School

Skills

  • Training Skills
  • Supervisory Experience
  • Substance Abuse Prevention
  • Community Engagement

Timeline

Park Services Associate

NYC Dept. of Parks & Recreation
03.2021 - 05.2022

Animal Care Specialist

Walks by Nichelle
01.2017 - Current

Certified Dog Trainer

Unleashed by Petco
05.2012 - 12.2016

Guest Service Manager

Target
10.2010 - 05.2012

Certification - Community Healthcare Worker

Hostos Community College of The City University of New York

Certified Narcan Overdose Responder -

First Step Program

First Aid/CPR/AED Certified -

Red Cross

High School Diploma -

New Explorers High School

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Nichelle Hemphill