Nichelle Tatum
Romulus,MI
Summary
Dynamic professional with extensive experience at Ford Motor Company, excelling in roles from Constraints Analyst to Materials Supervisor. Leveraged analytical thinking and team collaboration to enhance supply chain efficiency, improve client satisfaction, and exceed production goals. Adept at fostering stakeholder relationships and driving operational improvements.
Overview
20
20
years of professional experience
Work History
Constraints Analyst
Ford Motor Company
01.2021 - Current
- Collaborated with cross functional teams to identify and mitigate bottlenecks or limitations that hinder the flow of materials within the supply chain, ensuring smooth operations at the assembly plant.
- Utilized data analytics tools identifying delays in production, inventory shortages, transportation issues, or limited supplier capacity.
- Worked closely with procurement, production, and other stakeholders to alleviate constraints, optimizing free demand within vehicle scheduling to fulfill operation plan.
- Investigated and addressed underlying causes of constraints ensuring the supply chain operated as efficiently and effectively improving overall customer satisfaction.
Account Manager Ford Commercial Solutions
Ford Motor Company
12.2019 - 01.2021
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Build of Material Analyst
Ford Motor Company
05.2011 - 06.2019
- Managed, analyzed, and maintained a comprehensive list of all components, materials, parts, and instructions required to manufacture vehicle programs.
- Ensured accuracy and efficiency throughout the product cycle and aligned to production requirements.
- Developed and updated build of material based on engineering designs, product changes, or new product introductions.
- Communicated effectively with design and engineering teams to understand product requirements.
- Minimized production errors and delays caused by incomplete or incorrect build of material.
Materials Supervisor
Ford Motor Company
08.2004 - 05.2011
- Facilitated training programs for new hires on proper handling procedures and safety protocols related to materials management.
- Delivered interdepartmental communication regarding material needs and availability, fostering collaboration between teams.
- Implemented standardized procedures for handling hazardous materials, maintaining a safe work environment.
- Managed a team of warehouse employees, providing guidance and overseeing daily activities to ensure optimal performance.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Assigned tasks to team members to complete within designated time frames.
- Met or exceeded production goals and objectives by following strict procedures.
Education
MBA - Strategic Management
Davenport University
Dearborn, MI05-2021
Bachelor of Science - Hospitality Management
Bethune Cookman College
Daytona Beach, FL04-1989
Skills
- Microsoft office
- Analytical thinking
- MS Excel
- Time management
- Team collaboration and leadership
- Information gathering
- Deadline adherence
- Verbal and written communication
- Teamwork and collaboration
- Problem-solving
- Data analysis
Timeline
Constraints Analyst
Ford Motor Company
01.2021 - Current
Account Manager Ford Commercial Solutions
Ford Motor Company
12.2019 - 01.2021
Build of Material Analyst
Ford Motor Company
05.2011 - 06.2019
Materials Supervisor
Ford Motor Company
08.2004 - 05.2011
MBA - Strategic Management
Davenport University
Bachelor of Science - Hospitality Management
Bethune Cookman College
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