Nicholas Watkins

• Assessed patients, determined needs, and managed care.
• Enhanced patient care quality by supervising and mentoring team of 3 clinicians, ensuring adherence to best practices and protocols.
• Provided supervision to therapists in training, offering guidance and feedback on their professional development journey.
• Responded to crisis situations with calm and professional approach to optimize support.
• Enhanced team collaboration through regular staff meetings, case conferences, and training sessions.

• Communicated effectively with staff members and patients, employing active listening and interpersonal skills.
• Managed 3 employees with various personalities and from different cultures.
• Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
• Enhanced staff performance through regular training, mentoring, and professional development opportunities.
• Implemented new policies and educated staff on changes.

• Enhanced couples'' communication skills through targeted exercises and discussions, fostering healthier relationships.
• Maintained accurate and thoroughly documented notes and client records in accordance with licensing standards.
• Increased client satisfaction with provided services through diligent follow-up calls to track progress posttherapy.
• Conducted intake and needs assessments to set therapeutic goals and establish professional relationships with clients.
• Continually updated professional knowledge by attending relevant workshops, conferences, and trainings in the field of marriage and family therapy.

• Promoted healthy family dynamics by facilitating group therapy sessions.
• Conducted intake and needs assessments to set therapeutic goals and establish professional relationships with clients.
• Addressed intergenerational trauma within families by implementing culturally sensitive interventions that promote healing across generations.
• Empowered clients by teaching effective problem-solving strategies and building resilience within the family unit.

Provided clinical, psychosocial and mental health services through evaluations/assessments, individual, collateral, group family, psychotherapy or counseling. Worked effectively with a range of both clients and staff from diverse ethnic backgrounds, and in a multidisciplinary background.

Full time working with a case load of up to 10 case management clients and 4 therapy clients and completing annual and initial assessments. Experienced in working with major psychotic disorders such as Schizophrenia, Schizoaffective and Borderline Personality Disorders. Continuing to develop skills in CBT, MI and NMT.

Interning three times a week working with low income clients suffering from depression, anxiety, substance abuse and other problems. Learning to teach and improve mental and emotional well being in a diverse group of clients.

In charge of training management for 120 members of squadron. Ensured all members were compliant with guidance handed down by Air Force leadership. Helped teach new members the basics of computer networking. Mentored 10 members brand new to the military/Air Force almost daily.