Nicholas Alexander

• Processed incoming and outgoing mail utilizing automated sorting systems to ensure timely delivery.
• Assisted customers with postal inquiries and services, enhancing overall customer satisfaction.
• Maintained accurate records of transactions, ensuring compliance with postal regulations and procedures.
• Scheduling for team
• Accounting and book keeping
• Accounts payable and receivable
• Payroll
• Collaborated with team members to optimize workflow and improve operational efficiency within the facility.
• Trained new staff on postal procedures and use of equipment, fostering a supportive learning environment.
• Implemented inventory management techniques to streamline stock control of postal supplies and materials.
• Monitored performance metrics, identifying areas for improvement in service delivery and response times.
• Weighed letters and packages and calculated costs based on classification, weight, and destination.
• Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
• Consistently met deadlines even under high-pressure circumstances while maintaining a positive attitude amongst coworkers.
• Trained new employees on postal procedures, regulations, and company policies leading to a smoother onboarding process.
• Assisted customers with package shipping, ensuring proper labeling and timely delivery.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Used computer systems to track packages and update client information.
• Added accurate data entry into computer system to complete transactions.

Delivered prompt and effective service to customers, ensuring satisfaction.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Engaged with customers to build rapport and loyalty.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.