Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
18
18
years of professional experience
Work History
Assistant Manager
Goodwill Of The Olympics And Rainier Region
Olympia, WA
08.2015 - Current
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Monitored security and handled incidents calmly.
Reviewed sales and gross profit reports to determine options for increasing market growth.
Gyro Side Manager
Daybreak Crepes And Coffee LLC
Bonney Lake , WA
01.2010 - 01.2020
Worked in a traveling food booth where I
helped set up the booth
Took orders
Managed three people on my side of booth to make sure orders were coming out accurately and efficiently
Grilled meat
Stocked product
Made sure breaks were being done
Server
Wendys
Lacey , WA
02.2015 - 10.2015
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Used slow periods to restock supplies, ice, trays and delivery bags.
Sous Chef
Tofu Hut
Lacey , WA
01.2014 - 01.2015
Acted as head chef when required to maintain continuity of service and quality.
Planned and directed high-volume food preparation in fast-paced environment.
Mentored kitchen staff to prepare each for demanding roles.
Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
Education
High School Diploma -
Secondary Options
Tumwater, WA
06.2013
Skills
Product and Service Knowledge
Employee Coaching and Motivation
Sales Activities
Project Management
Managing Operations and Efficiency
Information Confidentiality
Sales Strategies
Customer Service
Shift Coverage
Managing Multiple Priorities
Scheduling and Coordinating
Directing Team Members
Timeline
Assistant Manager
Goodwill Of The Olympics And Rainier Region
08.2015 - Current
Server
Wendys
02.2015 - 10.2015
Sous Chef
Tofu Hut
01.2014 - 01.2015
Gyro Side Manager
Daybreak Crepes And Coffee LLC
01.2010 - 01.2020
High School Diploma -
Secondary Options
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