Nicholas Allen
Wesley Chapel,FL
Summary
Proven team leader with a track record of enhancing customer service and inventory management. Skilled in POS system operation and adept at building strong customer relationships, significantly improving store efficiency and appearance. Specializes in driving sales through meticulous store maintenance and effective team management, ensuring a seamless customer experience.
Overview
8
8
years of professional experience
Work History
Store Attendant/Cashier
Vapor & Pipes Smoke Shop
02.2024 - Current
- Ensured a quality customer experience providing care and advice to over a 150 customers daily
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Performed inventory control, such as counting, and stocking merchandise.
- Processed returns and handled exchanges quickly to provide positive store experiences.
- Managed efficient cash register operations.
Stocking & Merchandising Associate
Sam's Club
06.2022 - 12.2023
- Trained and managed merchandising associates to uphold company standards in customer service and product information.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
Store Associate
American Eagle Outfitters, Inc
10.2018 - 05.2019
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
Pool Monitor
Seven Oaks Club House
02.2017 - 08.2017
- Operated pool vacuum and vacuumed pool [Number] times daily.
- Inspected restrooms and locker rooms for cleanliness hourly.
- Checked side duty list for opening and closing procedures.
- Oversaw sign-in logbooks to facilitate potential contact tracing.
- Attentively monitored swimmers to identify distress.
Education
High School Diploma -
Wiregrass Ranch High School
Wesley Chapel, FL05-2018
Skills
- Customer service
- Inventory tracking
- Store maintenance
- POS system operation
- Team management
- Cardiopulmonary resuscitation
- Relationship building and management
Languages
Japanese
Professional Working
English
Native or Bilingual
Timeline
Store Attendant/Cashier
Vapor & Pipes Smoke Shop
02.2024 - Current
Stocking & Merchandising Associate
Sam's Club
06.2022 - 12.2023
Store Associate
American Eagle Outfitters, Inc
10.2018 - 05.2019
Pool Monitor
Seven Oaks Club House
02.2017 - 08.2017
High School Diploma -
Wiregrass Ranch High School
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