Nicholas Almeida
Acushnet,MA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Universal Banker
Webster Bank
Mattapoisett, MA
07.2023 - Current
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Identified customer financial needs through in-person efforts, cold calls, referrals and marketing while providing strong product knowledge and quality service.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Evaluated client financial positions and identified most appropriate banking products.
Social Worker
Department Of Children And Family Services MA
Fall River, MA
09.2022 - 07.2023
- Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
- Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
- Updated client documentation for accurate, compliant and current records.
Bank Teller
Santander Bank Us
07.2021 - 08.2022
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Reconciled cash drawer and resolved discrepancies.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Provided customer records, account statements and copies of checks.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Store Associate
JCPenney
10.2017 - 05.2021
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Restaurant Team Member
Tropical Smoothie
05.2017 - 09.2017
Education
Bachelor of Arts - Criminal Justice
University of Massachusetts - Dartmouth
North Dartmouth, MA05.2022
Skills
Fast Learner
Good Multitasker
Good Communicative skill
Works well with others
Highly Dependable
Highly Motivated
Critical Thinking
Case Management
Timeline
Universal Banker
Webster Bank
07.2023 - Current
Social Worker
Department Of Children And Family Services MA
09.2022 - 07.2023
Bank Teller
Santander Bank Us
07.2021 - 08.2022
Store Associate
JCPenney
10.2017 - 05.2021
Restaurant Team Member
Tropical Smoothie
05.2017 - 09.2017
Bachelor of Arts - Criminal Justice
University of Massachusetts - Dartmouth