Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Almeida

Acushnet,MA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Universal Banker

Webster Bank
07.2023 - Current
  • Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
  • Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
  • Identified customer financial needs through in-person efforts, cold calls, referrals and marketing while providing strong product knowledge and quality service.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Evaluated client financial positions and identified most appropriate banking products.

Social Worker

Department Of Children And Family Services MA
09.2022 - 07.2023
  • Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
  • Maintained regular contact with clients by calling and visiting clients' homes.
  • Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
  • Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
  • Updated client documentation for accurate, compliant and current records.

Bank Teller

Santander Bank Us
07.2021 - 08.2022
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Reconciled cash drawer and resolved discrepancies.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Provided customer records, account statements and copies of checks.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
  • Processed customer transactions promptly, minimizing wait times.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.

Store Associate

JCPenney
10.2017 - 05.2021
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.

Restaurant Team Member

Tropical Smoothie
05.2017 - 09.2017

Education

Bachelor of Arts - Criminal Justice

University of Massachusetts - Dartmouth
North Dartmouth, MA
05.2022

Skills

Fast Learner

Good Multitasker

Good Communicative skill

Works well with others

Highly Dependable

Highly Motivated

Critical Thinking

Case Management

Timeline

Universal Banker

Webster Bank
07.2023 - Current

Social Worker

Department Of Children And Family Services MA
09.2022 - 07.2023

Bank Teller

Santander Bank Us
07.2021 - 08.2022

Store Associate

JCPenney
10.2017 - 05.2021

Restaurant Team Member

Tropical Smoothie
05.2017 - 09.2017

Bachelor of Arts - Criminal Justice

University of Massachusetts - Dartmouth

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Nicholas Almeida