Nicholas A. Mauro
East Freedom,PA
Summary
Results-driven Branch Manager with extensive B2B sales and service experience. Proven track record in sales performance, relationship building, and team management. Eager to leverage skills in a dynamic environment.
Overview
5
5
years of professional experience
Work History
Branch Manager
Enterprise Rent-A-Car
Various Roles, Central PA
03.2023 - Current
- Managed a fleet of 100 vehicles, contributing to $900,000 in revenue for FY 2024
- Achieved a year-over-year growth of 9.9% by enhancing sales strategies and customer service, with over 91% of customers being completely satisfied
- Collaborated with multiple departments to implement cost-saving measures, resulting in over $50,000 in savings
Assistant Manager
Enterprise Rent-A-Car
Various Roles, Central PA
09.2022 - 03.2023
- Provided enhanced customer service and coached employees to improve team performance
- Jointly managed a fleet of 260 cars and oversaw 13 employees across two locations
Management Trainee/Management Assistant
Enterprise Rent-A-Car
Various Roles, Central PA
12.2021 - 09.2022
- Developed foundational sales and service skills while learning business operations
Financial Solutions Specialist
First Commonwealth Bank
Johnstown, PA
06.2019 - 11.2021
- Served as a bank teller, selling lending and account products to diverse clients
- Built strong client relationships, identified financial needs and provided tailored solutions
Education
Bachelor of Science - Marketing and Management (Concentration in Healthcare Management)
Saint Francis University
Loretto, PA05.2021
Skills
- Communication
- Relationship Building
- Sales Performance
- Customer Service
- Cost Reduction
- Goal Setting
- Prospecting and Networking
- Self Motivation
- Teamwork and Collaboration
Websites
Timeline
Branch Manager
Enterprise Rent-A-Car
03.2023 - Current
Assistant Manager
Enterprise Rent-A-Car
09.2022 - 03.2023
Management Trainee/Management Assistant
Enterprise Rent-A-Car
12.2021 - 09.2022
Financial Solutions Specialist
First Commonwealth Bank
06.2019 - 11.2021
Bachelor of Science - Marketing and Management (Concentration in Healthcare Management)
Saint Francis University
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