Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
years of professional experience
1
Certification
Work History
berkone
Bethlehem, PA
Verifier III/Imaging Department
10.2023 - Current
Job overview
Verify accuracy of customer information by collecting and inputting data into system.
Perform document review to ensure compliance with standards and regulations.
Ensure all customer information was collected, stored, and handled securely.
Interact with customers via email, phone, or other communication channels to answer questions or resolve issues.
Collaborate with teams across multiple departments to ensure smooth operations.
Check documentation for appropriate coding, catching errors and making revisions.
Meet with supervisor daily to submit completed assignments and discuss progress.
Assist internal departments with verifying customer information as needed.
BerkOne
Bethlehem, PA
Verifier II/Imaging Department
04.2014 - 10.2023
Job overview
Verified accuracy of customer information by collecting and inputting data into system.
Investigated customer complaints related to verification errors or inconsistencies.
Ensured all customer information was collected, stored, and handled securely.
Interacted with customers via email, phone, or other communication channels to answer questions or resolve issues.
Assisted internal departments with verifying customer information as needed.
Checked documentation for appropriate coding, catching errors and making revisions.
berkone
Bethlehem, PA
Verifier I/Imaging Department
04.2012 - 04.2014
Job overview
Verified accuracy of customer information by collecting and inputting data into system.
Checked documentation for appropriate coding, catching errors and making revisions.
Process Return Mail/File Maintenance Mail via Client Task Management software
Reviewed data obtained from interview for completeness and accuracy.
Met with supervisor daily to submit completed assignments and discuss progress.
Education
Middlesex County College
Associates in Arts Degree/English
05.1991
University Overview
Fall semester Spring Semester 1989-1990- Dean's List
3.25 GPA
Participated at WMCC Radio Station Fall Semester 1990-Spring Semester 1991
Connecticut School of Broadcasting
Honors Certificate
University Overview
GPA: 4.0
Skills
Excellent oral and written communication skills
Proficient in Microsoft Word & Excel
Able to adjust to changing priorities
Able to multi-task under pressure
Excellent customer service skills
Excellent follow through and attention to detail skills
Demonstrate initiative, resourcefulness and ability to manage assignments under tight deadlines
Data Security and Confidentiality
Secure Data Practices
Skilled in Microsoft Edge, Microsoft Word, Microsoft Excel
Work Monitoring
Data Verification
Data Review
Activities
Free lance music journalist 2002-present
Featured in Goldmine Magazine 2002-2003
Music journalist for The Easton Irregular 2011-2017
Music Blogger recordlover.wordpress.com
Podcaster: anchor.fm/nicholas-arietano-jr
youtube.com/@nicktherecordlover1969
Featured in Record Collector News 2020-2021
Record Collector
Musician/Singer
Completed “The Science of Well Being” Virtual Course through Yale University November-December 2021
Certification
Received Certificate of Recognition for exemplifying teamwork July 2023