Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Baker

Houston,Texas

Summary

Experienced in customer service, and seeking to use my skills to learn and be a valuable member of your team.

Overview

9
9
years of professional experience

Work History

Dasher

DoorDash
09.2020 - Current
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.

Food Runner

Top Golf
07.2019 - 03.2020
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Collaborated well with other food runners to deliver orders accurately.
  • Cleaned and sanitized food preparation and serving areas.

Hurricane Clean up

Belfor Restoration
09.2017 - 11.2017
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.

Server

Sonic
01.2016 - 08.2016
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Grocery Bagger

Kroger
03.2015 - 01.2016
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Collected carts from parking lot and designated return locations.
  • Retrieved items for customers and verified prices.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.

Education

GED -

Baker Ripely Pasadena Campus
Houston, TX
03.2018

Skills

  • Order Verification
  • Customer Communication
  • Smartphone Operation
  • Delivery Coordination
  • Dispatch Interaction
  • Motor Vehicle Operation
  • Quick Learner
  • Professional Appearance
  • Flexible Schedule
  • Valid Driver's License

Timeline

Dasher

DoorDash
09.2020 - Current

Food Runner

Top Golf
07.2019 - 03.2020

Hurricane Clean up

Belfor Restoration
09.2017 - 11.2017

Server

Sonic
01.2016 - 08.2016

Grocery Bagger

Kroger
03.2015 - 01.2016

GED -

Baker Ripely Pasadena Campus

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Nicholas Baker