Nicholas Baker
Harrodsburg,KY
Summary
Professional with strong background in commercial automotive parts management. Skilled in inventory control, customer service, and sales strategies, ensuring optimal parts availability and customer satisfaction. Adept at problem-solving and Excellent customer service.
Overview
14
14
years of professional experience
Work History
Commercial Parts Professional
Advance Auto Parts
06.2015 - Current
- Maintain good customer service
- Make sales calls daily
- Direct drivers in a way that's efficient and meets customer needs
- Maintain core banking and returns
- Collaborate with GM on coaching needs for Team Members
- CPP at store 7433,7444,8500, and 8210
Automotive Technician
KD Auto Repair
11.2020 - 06.2021
- Properly diagnosis and make necessary vehicle repair
- Write repair invoices with detailed repair for the service advisor to call customer
Shift Leader
Little Caesars Pizza
03.2011 - 06.2015
- Make sure crew and store is operating smooth and as efficiently as possible
- Handle customer complaints
- Check temperature on all toppings in and out of the freezer
Education
No Degree - Automotive Technology
Bluegrass Community And Technical College
Lexington, KY12-2016
High School Diploma -
Mercer County Senior High
Harrodsburg, KY05-2013
Skills
- Automotive Repair
- Customer relationship development
- Time management abilities
- Delivery Management
- Technical aptitude
- Pricing Strategies
- Parts identification
- Customer Service
- Inventory Restocking
- Multitasking
- Team Collaboration
- Cash Handling
Timeline
Automotive Technician
KD Auto Repair
11.2020 - 06.2021
Commercial Parts Professional
Advance Auto Parts
06.2015 - Current
Shift Leader
Little Caesars Pizza
03.2011 - 06.2015
No Degree - Automotive Technology
Bluegrass Community And Technical College
High School Diploma -
Mercer County Senior High
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