NICHOLAS BARRIENTES
Alamo,Tx
Summary
Results-driven logistics professional with comprehensive experience in dispatch management. Skilled in optimizing routes, coordinating fleet operations, and ensuring timely delivery with strong focus on team collaboration and adaptable to changing needs. Known for effective communication, problem-solving, and leadership abilities.
Overview
10
10
years of professional experience
Work History
Head Dispatcher
Psja Isd
10.2021 - Current
- Motivate staff to deliver high-level dispatch support while successfully meeting departmental goals.
- Promoted a positive work environment that fostered teamwork, collaboration, and open communication among staff members.
- Schedule and organize bus routes.
- Track and review charts, schedules and other statistics to maximize on-time performance, minimize wait times and service disruptions.
- Schedule drop offs and pickups according to sponsor needs.
- Coordinate with multiple departments for smooth operations, ensuring all dispatches were handled promptly and effectively.
- Planned, organized, and managed work of drivers to accomplish consistent work within organizational standards.
- Demonstrated flexibility during peak periods or emergencies by adjusting schedules as needed to accommodate increased workload.
- Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.
Interim Dispatcher
PSJA ISD
11.2020 - 10.2021
- Work together with drivers, dispatchers and coordinators to create the most effective delivery routes and delivery schedules to maximize driver efficiency
- Addresses any issues and/or provides resolution to problems that are within the scope of work or will, otherwise, engage supervisor for help
- Maintain and manage a positive work environment by interacting in a professional and polite manner with guests and staff
- Participates in feedback sessions with supervisors to improve and provide the highest level of service
- Perform other job-related duties as assigned
- Gather and maintain route sheet documentation for pick-ups (scheduled, missed, extra pick-ups), route completions and driver locations
School Bus Driver
PSJA ISD
08.2018 - 11.2020
- Maintain daily bus inspection logs
- Safely transport Staff and Students to various assigned locations
- Communicate via radio with dispatcher
- Assist in the boarding of passengers using wheelchairs or other mobility aids and properly secure wheelchairs
- Complete and submit written reports concerning passengers and all accidents
- Assist in the maintenance, fueling, and clean-up of assigned buses to ensure a safe, professional appearance and performance
- Performs 'on call' duties for transporting students according to the established schedules
- Perform any other job-related duties and projects assigned
Bus Monitor
PSJA ISD
01.2015 - 08.2018
- Assist in transport of students and staff to and from school and various locations
- Ensure all passengers are properly restrained and monitored during transport
- Maintain positive, professional interaction with students, parents, and staff
- Follow safety procedures and protocols
- Maintain accurate paperwork needed for billing purposes
- Clean, disinfect, and maintain bus to be ready for routes or other assignments
Education
High school diploma -
PSJA MEMORIAL HIGH SCHOOL
Alamo, TX05.2008
Skills
- Dispatch coordination
- Strategic planning
- Schedule management
- Prioritization skills
- Multi-task oriented
- Excellent communication skills
- Customer service skills
- Route planning
- Effective decision making
- Logistics management
- Problem-solving
- Time management
- Motivated personality
- Willingness to take initiative
- Strong computer skills
- Knowledge of Microsoft Office
- Knowledge of Versa Trans
- Knowledge of Routing & Planning
- Knowledge of Fleet Complete
- Knowledge and use of two-way radio
- Knowledge of phone communication
- Knowledge of email communication
- Knowledge of Teams
Timeline
Head Dispatcher
Psja Isd
10.2021 - Current
Interim Dispatcher
PSJA ISD
11.2020 - 10.2021
School Bus Driver
PSJA ISD
08.2018 - 11.2020
Bus Monitor
PSJA ISD
01.2015 - 08.2018
High school diploma -
PSJA MEMORIAL HIGH SCHOOL
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