Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nicholas Barrios

Tucson,AZ

Summary

Dynamic project lead with a proven track record at Waba Fashion, excelling in project planning and team leadership. Adept at fostering collaboration and mentoring, I drive successful project outcomes while enhancing team efficiency. Skilled in risk management and client communications, I am committed to delivering results that align with strategic objectives.

Results-driven professional prepared for Project Lead role with solid track record in project management and team leadership. Proven ability to manage complex projects, from inception to completion, while maintaining high standards. Known for fostering team collaboration and delivering impactful results, with expertise in risk management and resource allocation.

Overview

13
13
years of professional experience

Work History

Project Lead

Waba Fashion
03.2025 - Current
  • Led cross-functional teams to deliver complex projects on time and within budget.
  • Developed and implemented project plans, ensuring alignment with strategic objectives.
  • Facilitated stakeholder meetings to gather requirements and provide project updates.
  • Mentored junior team members, enhancing their skills in project management methodologies.
  • Mentored junior team members, fostering professional growth and increasing overall team efficiency.

Client Focus Team

City Bank
04.2020 - 04.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Collections Agent

City Bank
09.2012 - 09.2020
  • Assisted customers with account inquiries and payment arrangements.
  • Utilized customer relationship management software to track collections progress.
  • Maintained accurate records of payment agreements and follow-up actions.
  • Communicated effectively with clients to negotiate payment plans.
  • Collaborated with team members to improve collection strategies and processes.
  • Demonstrated adaptability by learning company policies and procedures quickly.
  • Resolved billing discrepancies through diligent research and investigation.
  • Processed payments and applied to customer balances.
  • Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
  • Negotiated to collect balance in full.
  • Maintained high volume of calls and met demands of busy and productive group.
  • Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.

Education

High School Diploma -

Tanque Verde
Tucson, AZ

Skills

  • Collaborative mindset
  • Leadership skills
  • Project planning
  • Project coordination
  • Employee coaching
  • Client communications
  • Risk management skills
  • Project documentation
  • Effective project management
  • Task delegation
  • Organization skills
  • Root-cause analysis
  • Customer focus

Languages

Spanish
Native or Bilingual

Timeline

Project Lead

Waba Fashion
03.2025 - Current

Client Focus Team

City Bank
04.2020 - 04.2025

Collections Agent

City Bank
09.2012 - 09.2020

High School Diploma -

Tanque Verde

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Nicholas Barrios