Nicholas Bates
Hoffman Estates,IL
Summary
Create consistent and positive customer experiences through proactive management of team activities and store operations. Skillfully monitor and adjust processes to meet changing demands, increase efficiency and boost revenue. Deliver exceptional leadership to all employees.
Overview
12
12
years of professional experience
Work History
General Merchandise Expert
Target
Schaumburg, IL
04.2022 - Current
- Created product displays to maximize visibility of inventory for customers.
- Inspected incoming shipments for quality assurance.
- Maintained cleanliness of the store environment, including shelves, racks, and fixtures.
- Ensured compliance with all safety regulations while handling merchandise items.
- Organized backroom area according to company standards for easy access to inventory items.
- Unloaded incoming shipments and placed items onto designated pallets or shelves.
- Stacked and strapped merchandise on pallets to ensure safe transport.
Sales Team Manager
Macy's Clearance Center
Schaumburg, IL
02.2017 - 08.2020
- Assist Associates
- Verify merchandise is priced correctly
- Keep mark downs on schedule
- Make sure deliveries are set up correctly
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
Sales Associate
Macy's Clearance Center
Schaumburg, IL
05.2014 - 02.2017
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers
Dock Associate
Macy's Clearance
Schaumburg, IL
04.2012 - 05.2014
- Unloaded trucks
- Unwrapped and processed furniture
- Moved inventory to floor while merchandising
- Assisted customer in picking up their merchandise
Education
High School Diploma -
Huntley High School
Huntley, IL06.2011
Skills
- Team Leadership
- Stock management
- Sales techniques
- Issue resolution
- Customer relations
- Flexible
- Time management
- Dedicated team player
Timeline
General Merchandise Expert
Target
04.2022 - Current
Sales Team Manager
Macy's Clearance Center
02.2017 - 08.2020
Sales Associate
Macy's Clearance Center
05.2014 - 02.2017
Dock Associate
Macy's Clearance
04.2012 - 05.2014
High School Diploma -
Huntley High School
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