Nicholas Benigno
Long Beach,NY
Summary
Nick is a collaborative team player with strong TCP/IP fundamentals and a solid, yet evolving, understanding of cybersecurity topics and technologies. He excels in dynamic, high-stress environments where situations are fluid, and he actively contributes to infrastructure improvement and development projects. Nick prioritizes continuous education, possesses strong communication skills (both written and verbal), and is dedicated to achieving operational excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Network Administrator
Foundation Building Materials
Farmingdale, USA
09.2023 - Current
- Monitored network for outages and performance issues using Logic Monitor.
- Resolved approximately 900 tickets on Zendesk efficiently.
- Addressed network connectivity issues on-site and remotely over VPN (Gobal Protect)
- Processed VOIP requests via Ring Central
- Executed firewall policy change requests following best practices.
- Collaborated with teams to troubleshoot multi-department IT challenges.
- Conducted LAN rewiring and UPS installations for improved infrastructure.
- Performed network discovery and analysis for acquisition networks integration.
- Plans and execute network conversion plans to seamlessly integrate acquisition networks into the corporate infrastructure.
NOC Operator
Altice USA
Bethpage, USA
12.2021 - 09.2023
- Respond to and triage network outages
- Monitor for network events on the service provider and internal network
- Automate workflows with Python
- Create and manage tickets via Remedy ITSM tools
- Assist on bridge calls during major outages
Education
Bachelor of Science - Major: Informatics, Minor: Cybersecurity
University At Albany, State University of New York
05.2021
Skills
- Palo Alto (PANOS, PA-220, PA-440, PA-VM, Global Protect, Panorama, Prisma Access)
- VMware SD-WAN
- Cisco IOS and Cisco Meraki
- Fortinet
- IPSEC
- NAT
- OSPF
- BGP
- RADIUS
- Wireshark
- Tcpdump
- Sysinternal Suite
- Python
- Virtualization (VMware Workstation Pro, Virtual Box, Vagrant)
- Python
- Bash Scripting
- Linux (Ubuntu, Kali)
- REST API
- Postman
- Microsoft Azure
Certification
- CompTIA A+, 08/14/20
- CCNA, Cisco, 11/09/21
- Google Cybersecurity Professional, Coursera, 06/28/24
- PCNSA, Palo Alto, 12/01/24
Awards Affiliations
- UAlbany Peer Educator Graduate Award
- Coast Guard AIM Program
- MHS Robotics Club
- Massapequa Fire Department Explorers Club
- 2014 NYS Lacrosse Champion
Timeline
Network Administrator
Foundation Building Materials
09.2023 - Current
NOC Operator
Altice USA
12.2021 - 09.2023
Bachelor of Science - Major: Informatics, Minor: Cybersecurity
University At Albany, State University of New York
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