- Cooking
- Team Sports
- Gym Workouts
- Volunteering
Nicholas Benitez
Fredericksburg,VA
Summary
Professional with a proven track record in front and back-of-house operations. Skilled in staff training, cash handling, and complaint resolution, contributing to improved team performance and customer loyalty, as well as exceptional costumer service.
Overview
4
4
years of professional experience
Work History
Front of House and Back of House, Team Member
Chick-fil-A
Fredericksburg, VA
07.2022 - Current
- Maintained high standards of food quality and presentation during meal service periods.
- Assisted in inventory management by restocking supplies and minimizing waste.
- Trained new staff on operational procedures and safety protocols for kitchen tasks.
- Trained new team members on service standards and operational procedures, promoting team efficiency.
- Delivered exceptional customer service, enhancing guest experiences and fostering repeat business.
- Managed front-of-house operations, ensuring seamless coordination between staff and kitchen.
- Handled cash transactions accurately, maintaining accountability and contributing to daily financial reconciliation.
- Resolved customer inquiries and complaints promptly, ensuring satisfaction and loyalty retention.
To-Go Server
Firebirds Wood Fired Grill
Fredericksburg, VA
11.2025 - 02.2026
- Delivered exceptional service by efficiently managing to-go orders in high-volume settings.
- Collaborated with kitchen staff to ensure accuracy and timeliness of food packaging for takeout.
- Assisted guests in menu selections, enhancing their dining experience through personalized recommendations.
- Maintained cleanliness and organization of workstations, supporting a safe and efficient environment.
Education
High School Diploma -
Homeschooled
Fredericksburg, VASkills
- Cash handling
- POS systems
- Customer service
- Complaint resolution
- Sales expertise
- Staff education and training
- Food safety compliance
- Teamwork and collaboration
- Customer complaint resolution
- Heavy lifting
- Leadership qualities
- Positive attitude
Accomplishments
Has played a main role in a movie, played travel high school basketball and won an award in senior year, was a part of local sheriffs office explorer program for 2 years.
Interests
Timeline
To-Go Server
Firebirds Wood Fired Grill
11.2025 - 02.2026
Front of House and Back of House, Team Member
Chick-fil-A
07.2022 - Current
High School Diploma -
Homeschooled