Avery Hart-Henderson
Farmington,New Mexico
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front of House Server, Back of House Team Member
Chick-fil-A
Farmington, NM
09.2023 - Current
- Promoted specials or upcoming events within the restaurant.
- Assisted in training new front-of-house staff on proper service techniques and procedures.
- Organized takeout orders for dine-in or pick-up customers.
- Followed up with guests after their meal experience to ensure satisfaction was achieved.
- Resolved customer complaints in a professional manner while adhering to company policies.
- Provided excellent customer service by anticipating guest needs, responding promptly and knowledgeably to all requests.
- Ensured compliance with food safety regulations and maintained a safe working environment.
- Maintained cleanliness of dining area, including tables, chairs, floors and counters.
- Greeted guests upon arrival, and answered questions regarding menu items.
- Performed opening duties such as setting up the front area for employees, preparing breakfast food items, and preparing for the lunch rush .
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Explained menu items, describing ingredients and cooking methods upon request.
Chiropractic Assistant, Receptionist
Muscle Works Chiropractic
Farmington, NM
09.2021 - 08.2023
- Accurately entered data into computer systems related to patient visits or treatments received.
- Maintained patient records and updated information in the electronic health record system.
- Prepared treatment rooms for patient visits by ensuring that all necessary supplies were available.
- Organized office supplies and maintained a well cleaned, sanitary environment.
- Monitored appointment schedules throughout the day to ensure proper flow of operations.
- Provided assistance with other duties as assigned by chiropractor or office manager.
- Assisted chiropractors with treatments including applying hot and cold packs, ultrasound therapy or electrical stimulation.
- Performed administrative tasks such as filing medical documents, answering phones and responding to emails.
- Checked out patients at end of visit, collecting any remaining balances due from them.
Intern
Farmington Funeral Home
Farmington, NM
01.2023 - 02.2023
- Assisted in preparation and traveling of in-care persons.
- Helped ensure smooth operations during funerals and other events.
- Observed common procedures within the morgue and funeral home.
Server
Cold Stone
Farmington, NM
06.2020 - 09.2021
- Maintaining a clean environment for customer health and safety.
- Closed and cleaned the store after serving any remaining guests left.
- Provided excellent customer service to ensure satisfaction.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted guests and responded to any menu inquiries.
Education
Associate of Arts - Liberal Arts And General Studies
San Juan College
Farmington, NM05-2023
Skills
- Professional Appearance
- Social Perceptiveness
- Guest Relations
- Point of sale systems
- Punctuality
- Memory retention
- Sense of urgency
- Cleanliness
- Safe Food Handling
- Phone Etiquette
- Adaptability and Flexibility
- Cash Handling
- Problem-Solving
- Team Collaboration
- Excellent Communication
- Continuous Improvement
- Time Management
- Multitasking
- Interpersonal Communication
- Organizational Skills
- Cool Under Pressure
- Reliability
Affiliations
- Crocheting and knitting
- Hiking and exploring
- Concerts and traveling
- Embroidery and cross stitch
- Paddle boarding, fishing, and swimming
- Baking
Languages
Spanish
Elementary
Certification
- HIPPA certified
- Food Handlers Certification
Language Fluency
- Willing to learn and improve on local languages beyond English for the convenience of customers and team members
References
References available upon request.
Timeline
Front of House Server, Back of House Team Member
Chick-fil-A
09.2023 - Current
Intern
Farmington Funeral Home
01.2023 - 02.2023
Chiropractic Assistant, Receptionist
Muscle Works Chiropractic
09.2021 - 08.2023
Server
Cold Stone
06.2020 - 09.2021
Associate of Arts - Liberal Arts And General Studies
San Juan College
- HIPPA certified
- Food Handlers Certification
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