Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Bill

Cleves,OH

Summary

Adept at teambuilding and organization, I enhanced staff development and productivity as a Certified Trainer at Buffalo Wild Wings. Leveraging problem-solving and attention to detail, I significantly improved training outcomes and cleanliness standards, contributing to a more efficient, customer-focused environment.

Overview

9
9
years of professional experience

Work History

Certified Trainer

Buffalo Wild Wings
09.2018 - Current
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Monitored participant workflow and behaviors throughout training process.
  • Established and maintained quality control standards.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Identified workers with specific skill sets to recommend for promotions or raises.

Crew Member

McDonald's
06.2015 - 06.2018
  • Collaborated with team members to complete orders.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Worked front counter, drive-thru and other areas.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

High School Diploma -

Elder High School
Cincinnati, OH
05.2015

Skills

  • Teambuilding
  • Decision-Making
  • Organization and Time Management
  • Problem Solving
  • Attention to Detail
  • Multitasking Abilities
  • Active Listening

Timeline

Certified Trainer

Buffalo Wild Wings
09.2018 - Current

Crew Member

McDonald's
06.2015 - 06.2018

High School Diploma -

Elder High School

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Nicholas Bill