Accomplished Senior Associate in Oversight Management at Parametric Portfolio Associates, leveraging expertise in risk management and cross-functional collaboration. Spearheaded process improvements, enhancing system controls and operational efficiency. Excelled in data analysis and client communication, achieving significant advancements in account management and procedural integrity.
Overview
3
3
years of professional experience
Work History
Senior Associate - Oversight Management
Parametric Portfolio Associates
Seattle, WA
01.2023 - 05.2024
Subject matter expert and resource for both internal and external business partners for Retail Managed and Direct Indexing Accounts.
Led and participated in trending and process improvement meetings related to the onboarding, quality review, and portfolio management of newly incepted accounts, cash activities, account changes, and account closes.
Reviewed operational risk events identified by internal and external audit, analyzing root causes of control breakdowns, and assisting management in developing remediation plans.
Innovated process improvements such as creating a network of procedural guides, training material, and informational resources to reinforce the integrity of the system of controls across the Client Service and Operations departments.
Participated in the testing, risk assessment, and rollout of automated processes designed to streamline the inception of new accounts to increase economies of scale.
Associate - Oversight Management
Parametric Portfolio Associates
Seattle, WA
07.2021 - 12.2022
Performed quality assurance audits on newly incepting accounts, account activities, and closing accounts to ensure trading accuracy between Account Onboarding and Portfolio Management teams.
Reconciled bulk update client requests with the firm’s trading applications by utilizing Excel and SQL to extract client data and perform VLookups and Pivot Tables.
Created and ran Excel macros to ensure any missing client requests were submitted to the Oversight team in a timely manner to mitigate trade error risk.
Collaborated with a large team of 15 Oversight Associates to ensure all client requests were quality reviewed and processed to the Portfolio management team in a fast-paced environment in order to meet the daily trading deadline.
Education
Bachelor of Science - Financial Management
Clemson University
Clemson, SC
12-2020
Skills
Risk Management
Attention to detail
Excellent time and organizational skills
Team leadership
Data analysis
Interpersonal and client communication
Cross-functional collaboration
Microsoft Office
SQL
Tableau
Confluence
Accomplishments
Department-wide recognition and celebration for the creation of a new network of Oversight and Onboarding training material, procedural guides, and over 50 new account set-up pages tailored to each custodian's nuances and preferences.
Recognition from upper-management for the demonstration and subject matter expertise of the Oversight process to new and existing high-valued clients.
Recognized for maintaining over a 99% account quality-assurance accuracy rate for 2022 & 2023.
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SVP, Business Controls Manager – Policy Oversight & Process Management at Bank of AmericaSVP, Business Controls Manager – Policy Oversight & Process Management at Bank of America
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