Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nicholas Briceno

Miami

Summary

Detail-oriented professional with a background in banking and sales. Skilled in regulatory compliance and client relationship management, consistently achieving financial targets while enhancing customer satisfaction and financial literacy. Knowledgeable Universal Banker equipped to handle fast-paced banking work. Serves customers with expertise in business and personal banking. Highly proficient in handling teller work, setting up accounts and selling bank products.

Overview

4
4
years of professional experience

Work History

Universal Banker

CITI BANK
Doral
09.2024 - Current
  • Assisted clients with account inquiries and transactions to enhance customer satisfaction.
  • Educated customers on banking products and services to improve financial literacy.
  • Maintained compliance with banking regulations and policies to ensure operational integrity.
  • Achieved monthly financial goals consistently through diligent performance.
  • Established strong client relationships, building that trust with the clients.
  • Utilized available tools effectively to meet clients' financial needs.

Sales Associate

Paradise Gym
Miami
06.2022 - 07.2023
  • Assisted customers in product selection and provided detailed product information.
  • Greeted and assisted members at the front desk with inquiries.
  • Managed membership registrations and account updates efficiently.
  • Handled incoming calls, providing information about services and schedules.
  • Coordinated class schedules and ensured proper setup for activities.
  • Processed payments and maintained accurate transaction records daily.
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Education

Associate of Arts - Finance

Miami Dade College
Miami, FL
12-2025

Skills

  • Customer service
  • Financial analysis
  • Client relationship management
  • Regulatory compliance
  • Financial literacy education
  • Team collaboration
  • Sales techniques

Languages

English
Full Professional
Spanish
Professional

Timeline

Universal Banker

CITI BANK
09.2024 - Current

Sales Associate

Paradise Gym
06.2022 - 07.2023

Associate of Arts - Finance

Miami Dade College
Nicholas Briceno