Summary
Overview
Work History
Education
Skills
References
Notable/Other
Timeline
Generic

Nicholas Brown

Athens,GA

Summary

Skilled Laborer with diverse work experience, team player with abilities to follow instructions or take initiative on projects. Competent helping crews complete work on or before expected timelines through effective materials handling, time management and safe equipment operation. Eager to expand electrical knowledge and contribute to efficient operations.

Overview

10
10
years of professional experience

Work History

Carpenter's Assistant

CB Construction
08.2023 - Current
  • Cut materials according to specifications in preparation for installation.
  • Worked with master carpenters to install decks for both residential and commercial customers.
  • Assisted with movement of materials and equipment to job sites.
  • Kept job site cleaned up properly and all debris disposed of in respective containers.
  • Streamlined communication with clients for improved service experiences and increased loyalty.
  • Proactively sought opportunities for personal growth within the role through continuous learning initiatives.
  • Installed and repaired woodwork, millwork, and cabinetry under supervision of master carpenter.
  • Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.

Construction General Laborer

Blackstar Services
06.2021 - Current
  • General Contracting specializing in new construction and remodeling with emphasis on commercial and retail spaces.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Worked with contractors and other tradespeople to meet project specifications and deadlines.
  • Mixed and poured concrete for variety of projects.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Helped with door and window installations.
  • Helped with erecting scaffolding and ladders.
  • Installed drywall, flooring and other interior finishes to create finished and functional living and work spaces.
  • Observed safety regulations on job sites to minimize accidents.
  • Operated forklifts and reach trucks to safely unload and move palletized materials on various surfaces.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Followed blueprints and diagrams to complete projects according to specifications.

Assistant Manager

Dickeys BBQ Pit
05.2015 - 07.2021
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Customer Service Associate

Lowes Home Improvement
08.2017 - 11.2019
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Implemented and developed customer service training processes.
  • Handled billing and payment issues following guidelines, resolving disputes properly.
  • Solved problems with products and services by providing customers with technical support.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Provided product and service recommendations to guide customers on products to meet varying needs.
  • Utilized internal software and tools to meet customer needs and resolved issues promptly.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Education

Bachelors - History And Government - 20th Century History And Politics

West Virginia University Institute of Technology
Beckley, WV
05.2020

Skills

  • Material Needs Determination
  • - Observant of job progress and plan for materials needed for next phase of completion

  • Commercial and Residential Projects
  • - Office buildings, retail stores, restaurants, siding and soffit, decks/porches, concrete pads/drive ways

  • Warehouse Operations Knowledge
  • - Understanding of lead times for supplies and open communication with vendors

  • Forklift Driving
  • - Moving palatalized material safely from storage to needed location

  • Installation and Finishing
  • - Installed drywall, flooring, trim, interior/exterior finishes to create finished, functional living and work spaces

  • Electrical Knowledge
  • - Understanding of basic wiring diagrams along with wire pulling and conduit bending

  • Measurement and Calculation
  • - Provide accurate and detailed measurements

  • Carpenter Assistance
  • - Understand and carry out instructions from professional/skilled laborers; open to learning and implementing new methods

  • Remodels and New Construction
  • - Flexibility with existing floor plans and comprehension of starting from ground up

  • Safe Work Practices
  • - No workers compensation claims, avoided job related injuries

References

  • Mike Allen - Owner/Contractor Blackstar Services. Phone: (304) 249-9101
  • Jack Thomas - Foreman Blackstar Services. Phone: (304) 673-0032
  • Stephanie Reeves - Owner/Operator Dickeys BBQ Pit. Phone: (304) 252-7675

Notable/Other

  • Valid drivers license w/ clean driving record
  • No History of substance abuse
  • Hobbies include mechanical work on cars/trucks, cooking, spending time outdoors, traveling, taking care of my two dogs.

Timeline

Carpenter's Assistant

CB Construction
08.2023 - Current

Construction General Laborer

Blackstar Services
06.2021 - Current

Customer Service Associate

Lowes Home Improvement
08.2017 - 11.2019

Assistant Manager

Dickeys BBQ Pit
05.2015 - 07.2021

Bachelors - History And Government - 20th Century History And Politics

West Virginia University Institute of Technology
Nicholas Brown