Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Bunnell

Physician Practice Supervisor
Endwell,NY

Work Preference

Job Search Status

Not actively looking

Desired Job Title

Practice ManagerPractice Manager of OperationsPhysician Practice ManagerDirector of Operations

Work Type

Full Time

Location Preference

On-SiteHybrid
Location: Endwell, NY
Open to relocation: Yes

Salary Range

$75000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceHealthcare benefitsPaid time offPaid sick leave401k matchStock Options / Equity / Profit SharingCompany Culture

Summary

Dynamic Supervisor with a proven track record of leading teams to exceed performance benchmarks and drive organizational success. Expertise in conflict resolution, process optimization, and strategic planning, complemented by a flexible approach to adapting to evolving business needs. Demonstrated ability to streamline operations while fostering a collaborative team environment aligned with company objectives. Recognized for reliability and adaptability in navigating changing demands while consistently upholding high standards of excellence.

Overview

19
19
years of professional experience

Work History

Physician Practice Supervisor II

United Health Services
07.2024 - Current
  • Oversee daily operations for an Orthopedic/Sports Medicine office with 25 Providers and 40 Clerical/Clinical staff.
  • Implemented process improvements that increased operational efficiency across departments.
  • Coordinated scheduling and resource allocation for optimal patient care management.
  • Led quality assurance initiatives, resulting in improved patient satisfaction scores.
  • Analyzed workflow data to identify bottlenecks and recommend actionable solutions.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Binghamton VA Supervisor

Department Of Veteran Affairs
10.2023 - 07.2024
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Supervised daily operations of 20 staff to ensure compliance with federal regulations and policies.
  • Implemented training programs to enhance staff performance and improve service delivery.
  • Led initiatives to identify areas for operational improvement, resulting in enhanced veteran support services.
  • Collaborated with cross-functional teams to streamline processes and enhance workflow efficiency.

Physician Practice Supervisor II

United Health Services
10.2019 - 10.2023
  • Oversee daily operations for an Orthopedics/Sports Medicine office with 23 providers and 35 clinical staff.
  • Supervised daily operations to ensure compliance with healthcare standards and regulations.
  • Trained and mentored staff to enhance team performance and service delivery.
  • Manage daily tasks to optimize appointment scheduling, patient records management, and billing functions.
  • Developed and implement strategies to streamline patient access, while improving patient satisfaction and quality of care.
  • Established and maintained effective communication with staff, physicians and community outreach programs to promote top-notch patient care.
  • Designed and introduced internal leadership development containing models of coaching and team management, leading to promotion of employees into increased levels of responsibility.

Supervisor of Primary Care

United Health Services
03.2016 - 10.2019
  • Managed daily office operations and the inventory of supplies for 2 Primary Care offices and a staff of 23 personnel.
  • Applied strong leadership talents, implementing expert problem solving while maintaining team efficiency and positive organizational workflow.
  • Resolved customer complaints and issues, adjusting policies to meet consistently revolving needs.
  • Evaluated employee performance while mentoring and coaching to obtain success in areas needing improvement.
  • Monitored workflow successfully, producing immaculate employee time management leading to a rise in productivity.
  • Managed staff scheduling and resource allocation to optimize team efficiency.

Medical Receptionist

United Health Services
01.2015 - 03.2016
  • Adhered to strict HIPAA guidelines while safeguarding patient privacy in a successful manner.
  • Reviewed patient insurance, demographics, and health history ensuring details were kept current.
  • Assisted patients in completion of necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Answered 40-50 calls a day, worked through 35-50 messages daily and was one of 2 people who scheduled all appointments for the office.

Medical Office Assistant/Phlebotomist

United Health Services
10.2013 - 01.2015
  • Performed Phlebotomy procedures with strict attention to detail and accuracy, while ensuring empathy.
  • Prioritized assigned tasks, effectively multi-tasking while engaging critical thinking.
  • Performed precision in the act of drawing blood, labeling specimens/samples, and proper handling of specimens/samples.
  • Verified patient's pertinent information and accurately explained the sampling procedure.
  • Handled ordering for over 100 specimens per day, along with answering 25-40 calls a day.

Patriot Missile/Weapons System Technician

US Army
09.2006 - 09.2011
  • Rigorously maintained various pieces of equipment while adhering to strict US Army procedures, exhibiting a keen attention to detail.
  • Held and preserved a Department of Defense Secret Security clearance, displaying responsibility regarding National Security.
  • Responsible for the accounting of numerous pieces of equipment on the Patriot Missile System, resulting in no loss or damage both stateside and deployed to austere conditions.
  • Accountable for the daily health and welfare of a team consisting of 5 Soldiers.
  • Recognized by the US Army in observance of daily tasks leading to multiple promotions culminating in obtaining the rank of Sergeant.

Education

Continued Studies 113 Total Credits/Finance - Finance

The University of Tampa
Tampa, FL

Associate of Applied Science - Business Administration

SUNY Broome Community College
Binghamton, NY
05.2004

High School Diploma -

Maine Endwell High School
Endwell, NY
06.2002

Skills

  • Adaptable leadership
  • Pristine Communication
  • Highly Dependable
  • Problem Solver
  • Independent Thinker
  • Result Oriented
  • Adapt to High Pressure
  • Honest and Reliable
  • Goal oriented

Timeline

Physician Practice Supervisor II

United Health Services
07.2024 - Current

Binghamton VA Supervisor

Department Of Veteran Affairs
10.2023 - 07.2024

Physician Practice Supervisor II

United Health Services
10.2019 - 10.2023

Supervisor of Primary Care

United Health Services
03.2016 - 10.2019

Medical Receptionist

United Health Services
01.2015 - 03.2016

Medical Office Assistant/Phlebotomist

United Health Services
10.2013 - 01.2015

Patriot Missile/Weapons System Technician

US Army
09.2006 - 09.2011

Associate of Applied Science - Business Administration

SUNY Broome Community College

High School Diploma -

Maine Endwell High School

Continued Studies 113 Total Credits/Finance - Finance

The University of Tampa

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