Summary
Overview
Work History
Education
Skills
Timeline
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Derek De Los Santos

Eagle Pass

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

4
4
years of professional experience

Work History

Porter II

Deployed service
Eagle Pass
12.2024 - 03.2025
  • Supervising at a CBP government facility.
  • Directed and supervised a team of 30 employees in daily operations within a company of 250 employees.
  • Complied with company policies, objectives and communication goals.
  • Completed day-to-day duties accurately and efficiently.
  • Worked effectively in team environments to make the workplace more productive.
  • Developed strategies to improve team performance and productivity.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Coordinated with other department supervisors to ensure smooth workflow and project alignment.
  • Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
  • Creating daily activity reports (DAR) to track progress, stay organized, and ensure transparency.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Porter I

Deployed Services
Eagle Pass
06.2023 - 12.2024
  • Demonstrated dedication and work ethic through consistent attendance and top-level performance.
  • Stocked shelves and rotated inventory to ensure freshness of products.
  • Maintained inventory of necessary supplies.
  • Received incoming shipments and verified contents against invoices or other documents.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 55 pounds without assistance.
  • Run, walk, or drive files to and from field offices or sites.
  • Personal property management: tagging, bagging, sealing, storing, retrieval.
  • Monitored access points within the facility to prevent unauthorized entry or exit.
  • Performed basic maintenance and cleaning.
  • Maintained a safe work environment by adhering to all safety protocols.
  • Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
  • Inspected equipment for proper functioning and reported any issues to management.
  • acting team lead for three months, learning to be a supervisor by reporting anything wrong, bad behavior, poor performance, or any damages.

EVS

Kickapoo Lucky Eagle Casino
Eagle Pass
06.2021 - 06.2023
  • Serviced, cleaned and restocked restrooms.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
  • Follow established safety procedures while operating machinery and using chemicals.
  • Dusted furniture, machines or equipment.
  • Responded promptly to requests to clean and sanitize areas after accidents.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Maintained inventory of cleaning supplies and documented items requiring reorder.
  • Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
  • Discarded cardboard boxes and trash in compactors and balers.
  • Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
  • Set up and removed furniture, equipment and supplies required for meetings and special events.
  • Followed company uniform, performance and security policies with every job.
  • Responded to emergency cleaning requests to meet client expectations.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.

Education

High School Diploma -

Cc Winn Highschool
Eagle Pass, TX
06-2020

Skills

  • Employee training
  • Inventory management
  • Customer service
  • Time management
  • Conflict resolution
  • Communication skills
  • Daily activity reporting
  • Strong work ethic
  • Team supervision
  • Heavy lifting
  • Adaptable leadership
  • Goal oriented
  • Adaptability
  • Self motivation
  • Teamwork and collaboration
  • Performance improvement
  • Process optimization
  • Problem solving
  • Policy and procedure development

Timeline

Porter II

Deployed service
12.2024 - 03.2025

Porter I

Deployed Services
06.2023 - 12.2024

EVS

Kickapoo Lucky Eagle Casino
06.2021 - 06.2023

High School Diploma -

Cc Winn Highschool

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Derek De Los Santos