Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Phillips

Farmingville,New York

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

I value authenticity, genuine relationships, animals, reading, plants, and my car. My favorite BMW is the E92 M3 in Limerock or Java. In my free time, I enjoy spending quality moments with friends and family, and tackling random DIY projects.

Overview

3
3
years of professional experience

Work History

BMW Porter

Fields BMW
Orlando, Florida
03.2025 - 10.2025
  • Assisted customers with vehicle retrieval and drop-off during busy service hours.
  • Coordinated with service staff to ensure timely preparation of vehicles for delivery.
  • Managed parking logistics to optimize space utilization on dealership premises.
  • Walked property and grounds, picking up trash and debris to maintain curb appeal.
  • Greeted customers and provided assistance with their needs.
  • Organized storage areas to maximize efficiency and promote a neat appearance.
  • Maintained inventory of necessary supplies.
  • Sanitized frequented areas and equipment using approved supplies.
  • Performed regular inspections of floors, walls, ceilings, light fixtures for cleanliness standards.
  • Stocked shelves and rotated inventory to ensure freshness of products.
  • Traveled to local vendors to pick up supplies or equipment repairs.

BMW Lead Genius

Fields BMW
Orlando, Florida
01.2025 - 08.2025
  • Conducted product demonstrations to showcase features and benefits of vehicles.
  • Collaborated with sales team to improve customer engagement strategies.
  • Managed follow-up communications to enhance customer satisfaction levels.
  • Learned about product's technical specifications and accurately explained specifications to customers and work team.
  • Trained new specialists to present company products or services.
  • Suggested specific products to meet customer needs.
  • Demonstrated and explained products, methods or services to induce prospective clients.
  • Set up and arranged displays to attract prospective customers.
  • Provided technical assistance during installation or use of a product.
  • Utilized CRM systems to track customer interactions and feedback for continuous improvement.

BMW Genius

Fields BMW
Orlando, Florida
10.2023 - 12.2024
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

UPS Supervisor

UPS Warehouse
Orlando, Florida
11.2022 - 03.2023
  • Conducted performance evaluations and provided feedback to team members regularly.
  • Directed and supervised team of 15 employees in daily operations.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Supervised daily operations and ensured team adherence to safety protocols.
  • Coordinated workflow between departments to optimize productivity and efficiency.
  • Trained new employees on processes, safety standards, and equipment usage.

Education

High School Diploma -

Gateway High School
Kissimmee, FL
05-2021

BMW Client Advisor Training
Fort Lauderdale, FL
05-2024

Skills

  • Customer relationship management
  • Product demonstration
  • Employee training
  • Workflow coordination
  • Problem solving
  • Time management
  • Effective communication
  • Relationship building
  • Customer engagement
  • Team leadership
  • Customer relationship management (CRM)

Timeline

BMW Porter

Fields BMW
03.2025 - 10.2025

BMW Lead Genius

Fields BMW
01.2025 - 08.2025

BMW Genius

Fields BMW
10.2023 - 12.2024

UPS Supervisor

UPS Warehouse
11.2022 - 03.2023

High School Diploma -

Gateway High School

BMW Client Advisor Training

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