Nicholas Cantrell
Greenville
Summary
Experienced with client relationship management, enhancing customer satisfaction through personalized service.
Experienced with route management and timely mail delivery. Utilizes exceptional organizational skills to ensure accuracy and efficiency. Track record of effective communication and reliability in customer interactions.
Experienced with electronic sales techniques and customer engagement strategies. Utilizes product knowledge to meet customer needs and drive sales. Track record of building strong customer relationships and achieving sales targets.
Overview
19
19
years of professional experience
Work History
Mailman Carrier
USPS
Saint Mary’s, United States
08.2024 - Current
- Operated government vehicles and handled and delivered letters, documents, and packages across my routes through the city.
Field service technician
Player One Amusements
Cincinnati, United States
10.2021 - 08.2022
- Diagnosed and repaired arcade games and amusement equipment to ensure optimal functionality.
- Conducted routine maintenance checks on gaming machines to enhance performance and reliability.
- Collaborated with team members to troubleshoot electrical and mechanical issues in field environments.
- Provided on-site technical support, ensuring timely resolution of customer service requests.
- Maintained accurate records of service activities, documenting repairs, and parts used for accountability.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
Factory Assembly
Midmark
Versailles, United States
10.2019 - 09.2021
- I assemble barrier-free medical tables, working efficiently to complete each station within about twelve minutes before passing the product to the next stage. I handle heavy machinery and electronic circuit boards regularly. Additionally, I am responsible for sweeping and cleaning my work area after each shift.
Factory Assembly
Whirlpool
Greenville, United States
09.2012 - 10.2019
- I worked on an assembly line where I was responsible for putting together mixers at various stations and testing them to ensure they ran properly and sounded good. I also kept the area clean at the end of each day. After assembly and testing, I boxed the mixers onto pallets for shipment to the next area in the factory. Each station had to be completed in under 30 seconds, which helped me develop very fast hand skills.
Electronic Salesman
K-Mart
Greenville, United States
09.2011 - 09.2012
- I was responsible for managing the money in my register and monitoring customers in the electronics section. I assisted every customer who approached my area and successfully sold numerous TVs and game systems. I earned Employee of the Month, and honors based on customer recommendations for providing helpful and friendly service.
Pizza Delivery Driver
Papa Johns
Greenville, United States
09.2008 - 08.2011
- Make boxes for pizzas and prep all vegetables and sauce to start the restaurant’s day. Take phone calls and enter new orders as they come through. Cut and box pizzas, then log orders and deliver them throughout town. Retain knowledge of all locations and navigate to and from customers’ houses. Manage and log money collected from each order in the till.
Bus Boy
Red Robin
Beavercreek, United States
03.2007 - 06.2007
- I was responsible for cleaning and washing tables, as well as cleaning plates and silverware. I ensured tables were cleared and cleaned within a minute to prepare for sets of new customers as they arrived. At closing, I swept the area and took out all the trash.
Education
High School Diploma -
Greenville High School
Greenville, United States06-2008
No Degree - Computer Animation
Full Sail University
Winter Park, FLSkills
- Problem-solving
- Positive attitude
- Troubleshooting and repair
- Field repairs
- Customer service
- Teamwork and coordination
- Record keeping
- Account management
- Route planning
- Teamwork and collaboration
- Client relations
- Safety procedures
- Postal regulations
Timeline
Mailman Carrier
USPS
08.2024 - Current
Field service technician
Player One Amusements
10.2021 - 08.2022
Factory Assembly
Midmark
10.2019 - 09.2021
Factory Assembly
Whirlpool
09.2012 - 10.2019
Electronic Salesman
K-Mart
09.2011 - 09.2012
Pizza Delivery Driver
Papa Johns
09.2008 - 08.2011
Bus Boy
Red Robin
03.2007 - 06.2007
High School Diploma -
Greenville High School
No Degree - Computer Animation
Full Sail University