Austin Morin
San Francisco,USA
Summary
Dynamic professional with extensive experience at USPS, excelling in mail handling and customer service. Proven ability to enhance community engagement and operational logistics while ensuring safety compliance. Recognized for delivering exceptional results and fostering positive relationships, leveraging strong communication skills and physical endurance to meet diverse challenges effectively.
Overview
8
8
years of professional experience
1
1
Certification
Work History
City Carrier (Mailman)
USPS - Bryant Street Post Office
San Francisco, CA
11.2024 - Current
- Delivered mail and packages to over 1,000 residences daily on a mounted route, prioritizing accuracy, timeliness, and adherence to safety standards.
- Communicated with customers via telephone, email, and in person to confirm delivery times, resolve service inquiries, and provide updates on mail acceptance or arrival; staffed front counter operations, supported package pick-up and drop-off, and maintained high customer satisfaction through strong conflict resolution skills.
- Utilized USPS internal systems and handheld scanners to verify and update addresses, process priority and overnight mail, and track multi-carrier (USPS, UPS, FedEx) shipments, ensuring accurate delivery and compliance with tracking protocols.
- Sorted and organized incoming and outgoing mail, newspapers, and packages to support efficient delivery workflows; ensured precise handling and placement in preparation for route dispatch.
- Safely maneuvered heavy packages and carts (up to 70 lbs) between delivery vehicles and the station; loaded and unloaded mail to maintain package integrity and operational flow, following proper ergonomic and lifting techniques.
- Operated postal vehicles to transport mail along assigned routes, attend operational meetings, and participate in mandatory safety trainings, maintaining full compliance with USPS vehicle operation standards.
- Supported additional assignments during peak periods; maintained excellent attendance, strong time management, and a consistent record of on-time deliveries.
Event & Community Program Coordinator (Founder & Director)
Block Island Pride
Block Island, RI
05.2020 - Current
- Founded and manage annual Pride events, overseeing planning, safety, volunteer coordination, and year-round community engagement.
Sustainability Consultant (Contract)
NewsCorp
San Francisco, CA
06.2024 - 09.2024
- Supported CDP disclosure preparation, analyzed emissions data, and advised on sustainability strategy, improving environmental performance and ensuring transparent corporate reporting.
Hotel Manager & Operations Coordinator
Hygeia House
Block Island, RI
05.2022 - 10.2023
- Managed daily hotel operations, staff scheduling, guest services, and maintenance to ensure smooth seasonal operations and high guest satisfaction.
Conservation Biologist & Public Educator
The Nature Conservancy
Block Island, RI
06.2021 - 10.2023
- Conducted climate impact field surveys and led community education programs, promoting safety and environmental stewardship.
English Teacher
Nova School
Osaka, Japan
10.2019 - 08.2020
- Taught English to diverse age groups, fostering communication skills and maintaining a safe, engaging classroom environment.
Intern
Siempre Verde Field Research Station
, Ecuador
06.2019 - 08.2019
- Conducted tropical biodiversity research and supported community environmental education.
Field Research Assistant & Educator
Block Island Conservancy
Block Island, RI
06.2017 - 08.2019
- Conducted wildlife surveys and led educational programs to promote conservation awareness.
Research Assistant, Healy Bird Lab
University of St Andrews
, Scotland
09.2018 - 06.2019
- Supported avian cognition and behavior research, animal care, and academic data analysis.
Intern
NC Museum of Natural Sciences - Mammalogy Department
Raleigh, NC
06.2018 - 08.2018
- Deployed camera traps for wildlife monitoring and assisted with specimen preparation and data collection.
Education
Bachelor of Science - Biology and Conservation
University of St Andrews
St Andrews, Scotland07-2019
Skills
- Mailrooms and Mailhandling
- Safety compliance and operational logistics
- Customer service and community engagement
- Physical endurance and safe equipment handling
Certification
- Valid CA Driver's License
- Defensive driving and safety training
- NALC Branch 214 Union Representative Training
Languages
English
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
City Carrier (Mailman)
USPS - Bryant Street Post Office
11.2024 - Current
Sustainability Consultant (Contract)
NewsCorp
06.2024 - 09.2024
Hotel Manager & Operations Coordinator
Hygeia House
05.2022 - 10.2023
Conservation Biologist & Public Educator
The Nature Conservancy
06.2021 - 10.2023
Event & Community Program Coordinator (Founder & Director)
Block Island Pride
05.2020 - Current
English Teacher
Nova School
10.2019 - 08.2020
Intern
Siempre Verde Field Research Station
06.2019 - 08.2019
Research Assistant, Healy Bird Lab
University of St Andrews
09.2018 - 06.2019
Intern
NC Museum of Natural Sciences - Mammalogy Department
06.2018 - 08.2018
Field Research Assistant & Educator
Block Island Conservancy
06.2017 - 08.2019
Bachelor of Science - Biology and Conservation
University of St Andrews
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