Experienced Project, Logistics, Purchasing and team management professional with 15+ years in the audiovisual industry. Skilled in optimizing operations, resolving issues and bringing a positive attitude. Team player who works well with co-workers and customers alike. Proven track record in project management, purchasing, logistics, coordinating cross-functional teams, and developing processes. Experience in all facets of the A/V industry also including sales, accounting, and engineering functions. Ready to leverage expertise in project, purchasing, logistics, and operations management to drive efficiency and support organizational goals as a Project Manager or in any other role that can utilize a diverse skill set.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Logistics and Operational Support Manager
Bridges System Integration
05.2019 - 08.2026
Managed logistics operations, including quarterly warehouse inventory audits & Shipping/Receiving/Delivery of projects
Managed consignment program inventory and check out for consumable materials.
Resolved receiving/invoicing/purchasing issues
Managed all company assets (auditing, check-in/check out and custody) including tools, laptops, phones, test equipment, internal project equipment.
Managed Company Vehicle Fleet (17 vehicles) including vehicle maintenance, quarterly inspections, service tracking, Fleet GPS account, DMV registration, vehicle log.
Developed from scratch all warehouse policies and procedures, lifecycle documentation, vehicle policies, RMA process documentation.
Hired and managed direct report logistics staff providing training/coaching/ mentoring.
Responsible for all vendor returns for credit and equipment RMA's.
Acted as company Safety Manager. Provided trainings/logged incidents.
Coordinated with service department to track service call equipment incoming/outgoing.
Managed internal projects and build-outs.
Operated forklift, scissor lift, reach truck.
Acted as secondary purchasing manager
Assisted in sourcing/specifying equipment and materials.
Managed and fulfilled all BOX / Equipment Sales. Responded to and specified bills of material for RFQ's/RFP's. Sourced product. Facilitated fulfillment, communicated with customers and initiated invoicing. Making and managing sales totaling as much as $5mil/year.
Maintained cleanliness
Managed company EBAY account to capture profit from discontinued product.
Stocked and monitored for purchasing of warehouse materials
Responsible for secure destruction of electronic equipment.
Responsible for tracking of storage units.
Assisted with various administrative functions within ERP system.
Trained and mentored warehouse associates as team leader.
Purchasing Manager
Bridges System Integration
12.2025 - 07.2026
Vendor Management
Researched and implemented different offerings from vendors
Researched quotes, lead time and back order statuses.
Generated, Reviewed and submitted purchase orders supporting 20+mm in revenue yearly.
Applied with new vendors/distributors to allow access to preferential pricing and direct relationships.
Grouped orders together for bulk pricing breaks totaling millions in savings.
Shopped pricing and researched alternate products.
Worked with vendors to resolve fulfillment/purchasing issues.
Met with vendors often to ensure a good working relationship.
Worked with accounting/finance to ensure vendor payments and coordinate proper purchasing channels based on credit lines, status.
Project Manager
Bridges System Integration
12.2015 - 05.2019
Successfully managed projects with tight deadlines and limited resources.
Coordinated team members to ensure tasks were completed on time and within budget.
Collaborated with cross-functional teams across multiple departments to achieve goals.
Provided clear direction to internal teams, setting expectations and due dates for deliverables.
Traveled to customer sites to keep projects on schedule while maintaining high quality.
Developed project plans, tracked progress, and reported results to stakeholders.
Managed high profile clientele and sensitive projects.
Managed and completed ~190 projects in 3+ years
Developed schedules using Microsoft Projects.
Monitored and worked with purchasing/logistics/integration/engineering/service teams to ensure project schedules stay on track and customer expectations are met.
Communicated with customers to set proper expectations and ensure a positive experience.
Mentored junior project managers and team members to enhance skills and performance.
Facilitated status meetings, providing updates on progress and addressing any emerging challenges.
Purchasing Manager
Bridges System Integration
01.2012 - 12.2015
Vendor Management
Researched and implemented different offerings from vendors
Researched quotes, lead time and back order statuses.
Generated, Reviewed and submitted purchase orders supporting 20+mm in revenue yearly.
Applied with new vendors/distributors to allow access to preferential pricing and direct relationships.
Grouped orders together for bulk pricing breaks totaling millions in savings.
Shopped pricing and researched alternate products.
Worked with vendors to resolve fulfillment/purchasing issues.
Met with vendors often to ensure a good working relationship.
Worked with accounting/finance to ensure vendor payments and coordinate proper purchasing channels based on credit lines, status.
Warehouse Manager
Bridges System Integration
05.2011 - 12.2015
Guided loading and unloading of goods, maintaining safety standards at all times.
Oversaw warehouse job functions to meet on-time delivery needs.
Planned layout of warehouse to achieve optimum space for product.
Responsible for management and safe storage of 15+ million of A/V products
Education
Bachelor of Business (B.B.A) - Management and Marketing
Radford University
Radford, VA
05-2010
High School Diploma -
Chantilly High School
Chantilly, VA
06-2005
Skills
Verbal Communication & Teamwork
Excellent written communication and efficiency High-level WPM
Employee/team Management
Technical and historical knowledge of A/V design, industry, vendors
Pricing/Purchasing expertise
Logistics management expertise
Extensive Vendor Relation experience
Proficient knowledge of Microsoft Office - including experience using Projects
Extensive Project Planning experience
Extensive Systems / ERP experience and expertise (mostly Q360)
Shipping and Receiving expertise
Certification
Eligible for PMP certification
Maintained CTS certification from 2011 - 2020
Forklift / Reach Truck / Scissor Lift Certified
Extron A/V Associate
Timeline
Purchasing Manager
Bridges System Integration
12.2025 - 07.2026
Logistics and Operational Support Manager
Bridges System Integration
05.2019 - 08.2026
Project Manager
Bridges System Integration
12.2015 - 05.2019
Purchasing Manager
Bridges System Integration
01.2012 - 12.2015
Warehouse Manager
Bridges System Integration
05.2011 - 12.2015
Bachelor of Business (B.B.A) - Management and Marketing
<ul>
<li>Operations Management Responsibilities:</li>
<li>Supervised a cross-functional team of over 40, including field technicians, logistics personnel, and customer service agents.</li>
<li>Developed and implemented SOPs that improved field installation efficiency by 30%.</li>
<li>Managed nationwide GPS device deployments for fleet clients, coordinating logistics, and resource allocation.</li>
<li>Maintained service-level agreements (SLAs) with clients, ensuring a 95%+ client satisfaction rate.</li>
<li>Monitored and managed the inventory of GPS tracking devices and installation equipment.</li>
<li>Generated and presented monthly operational performance reports to executive leadership.</li>
<li>IT Management Responsibilities:</li>
<li>Led the administration and technical maintenance of the Nsoroma GPS tracking platform (web and mobile).</li>
<li>Oversaw server infrastructure, software updates, and data security across internal systems.</li>
<li>Integrated third-party APIs into the company’s GPS platform for enhanced client reporting.</li>
<li>Provided tier-2 technical support for software and hardware issues, reducing resolution time by 40%.</li>
<li>Implemented cybersecurity protocols and backup solutions to secure client data.</li>
<li>Researched and deployed new GPS hardware models, reducing device failure rates by 25%.</li>
</ul> at NSOROMA GPS LTD<ul>
<li>Operations Management Responsibilities:</li>
<li>Supervised a cross-functional team of over 40, including field technicians, logistics personnel, and customer service agents.</li>
<li>Developed and implemented SOPs that improved field installation efficiency by 30%.</li>
<li>Managed nationwide GPS device deployments for fleet clients, coordinating logistics, and resource allocation.</li>
<li>Maintained service-level agreements (SLAs) with clients, ensuring a 95%+ client satisfaction rate.</li>
<li>Monitored and managed the inventory of GPS tracking devices and installation equipment.</li>
<li>Generated and presented monthly operational performance reports to executive leadership.</li>
<li>IT Management Responsibilities:</li>
<li>Led the administration and technical maintenance of the Nsoroma GPS tracking platform (web and mobile).</li>
<li>Oversaw server infrastructure, software updates, and data security across internal systems.</li>
<li>Integrated third-party APIs into the company’s GPS platform for enhanced client reporting.</li>
<li>Provided tier-2 technical support for software and hardware issues, reducing resolution time by 40%.</li>
<li>Implemented cybersecurity protocols and backup solutions to secure client data.</li>
<li>Researched and deployed new GPS hardware models, reducing device failure rates by 25%.</li>
</ul> at NSOROMA GPS LTD
<ul><li>Lead program management for the U.S. Army’s Common Hardware Systems-6 (CHS-6) program, driving launch execution and operational process improvements for mission-critical defense IT and communications hardware.</li><li>Oversee end-to-end project execution, aligning engineering, logistics, procurement, and finance teams to ensure contractual compliance and on-time delivery of warfighter-ready hardware.</li><li>Implement process enhancements across warehouse and supply chain functions to improve efficiency, cost savings, and readiness.</li><li>Manage project timelines, budget oversight, and risk mitigation strategies to support rapid deployment and sustainment operations.</li><li>Develop and manage supply chain strategies for procurement, distribution, and lifecycle sustainment, ensuring seamless integration of suppliers, logistics partners, and internal operations to meet program performance goals.</li></ul> at Leidos<ul><li>Lead program management for the U.S. Army’s Common Hardware Systems-6 (CHS-6) program, driving launch execution and operational process improvements for mission-critical defense IT and communications hardware.</li><li>Oversee end-to-end project execution, aligning engineering, logistics, procurement, and finance teams to ensure contractual compliance and on-time delivery of warfighter-ready hardware.</li><li>Implement process enhancements across warehouse and supply chain functions to improve efficiency, cost savings, and readiness.</li><li>Manage project timelines, budget oversight, and risk mitigation strategies to support rapid deployment and sustainment operations.</li><li>Develop and manage supply chain strategies for procurement, distribution, and lifecycle sustainment, ensuring seamless integration of suppliers, logistics partners, and internal operations to meet program performance goals.</li></ul> at Leidos