NICHOLAS CARLSON
Fridley
Summary
Diligent Operations Manager with comprehensive background in warehouse operations management. Proven success in streamlining processes and enhancing productivity through effective leadership and strategic planning. Demonstrated expertise in inventory control and team coordination.
Overview
11
11
years of professional experience
Work History
Warehouse Operations Manager
Furniture Mart USA
Fridley, MN
09.2025 - 01.2026
- Coordinated activities across four departments, including repair, transfer, drivers, and inventory, to enhance operational efficiency and achieve departmental goals.
- Optimized team workflow to enhance customer response time and elevate service efficiency.
- Organized and led weekly cross-departmental meetings that improved collaboration and reduced project completion times across 4 departments.
Branch Manager
Ferguson
Englewood, CO
11.2021 - 08.2025
- Managed profit and loss analysis to drive strategic initiatives aimed at strengthening financial performance.
- Led initiatives that achieved a 30% reduction in inventory loss during first year, followed by 15% in second year and 10% in previous year.
- Achieved zero safety incidents throughout tenure at branch.
- Collaborated with outside sales team to implement initiatives aimed at achieving 20% year-over-year revenue increase.
Branch Rental Manager
Penske Truck Leasing
Denver, CO
08.2020 - 11.2021
- Directed maintenance and financial performance initiatives to enhance service efficiency of 400 commercial trucks.
- Directed the development and performance management of two direct reports.
- Managed financial performance of branch operations, focusing on profit and loss accountability.
- Developed strategic partnerships with large commercial clients to ensure long-term engagement and support.
- Ensured timely and precise billing to uphold customer satisfaction.
- Oversaw daily branch operations, ensuring adherence to safety and compliance standards.
Consumer-Operations Manager
Penske Truck Leasing
Denver, CO
05.2019 - 08.2020
- Analyzing and making informed decisions based on market trends
- Fleet management with every branch and partnership location in Colorado
- Developed and implemented strategies to reduce downtime and optimize operational efficiency.
- Supervised 7 drivers while effectively managing annual labor hour budgets.
- Utilizing delegation to effectively communicate and execute district wide projects
Assistant Rental Manager
Penske Truck Leasing
Stapleton, CO
03.2017 - 05.2019
- Coordinating with the other Management Trainees to ensure daily tasks are finished
- Delegating assignments + other rental operation needs in a fast-paced work environment
- Set up meetings with potential customers to gain new business
- Developing and training new associates
- Analyzing and reporting on financials on Microsoft Excel
Warehouse Manager
E.A. Sween Company
Commerce City, CO
06.2015 - 01.2017
- Supervised warehouse operations, ensuring compliance with safety regulations and best practices.
- Implemented training programs for staff to improve operational efficiency and productivity levels.
- Monitored performance metrics to identify areas for process improvement and cost reduction.
- Fostered a culture of continuous improvement through regular team meetings and feedback sessions.
- Developed an audit process that decreased miss-picks and miss-deliveries by 80%
Education
Bachelor of Arts - Management
Gustavus Adolphus College
Saint Peter, MNSkills
- Waste reduction
- Order fulfillment
- Shipping and receiving
- Logistics
- Delegating work
- Problem-solving
- Customer care
- Inventory and stocking
- Billing and invoicing
- Conflict resolution
Timeline
Warehouse Operations Manager
Furniture Mart USA
09.2025 - 01.2026
Branch Manager
Ferguson
11.2021 - 08.2025
Branch Rental Manager
Penske Truck Leasing
08.2020 - 11.2021
Consumer-Operations Manager
Penske Truck Leasing
05.2019 - 08.2020
Assistant Rental Manager
Penske Truck Leasing
03.2017 - 05.2019
Warehouse Manager
E.A. Sween Company
06.2015 - 01.2017
Bachelor of Arts - Management
Gustavus Adolphus College