Nicholas Cashman
Redding,CA
Summary
Competent Liquor Manager bringing more than 8 years of food service and progressive leadership experience. Maintains budget controls and coverage needs to achieve business targets and provides high-quality Customer service support. Builds relationships with patrons and employees by applying basic Customer service skills skills.
Overview
8
8
years of professional experience
Work History
Liquor Manager
Safeway
04.2019 - Current
- Selected wine, beer and alcohol products based on customer feedback and local product availability.
- Resolved customer complaints involving food or beverage quality and service.
- Purchased beverage stock and handled all inventory needs.
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
Checker
Safeway
04.2015 - 04.2019
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Restocked and organized merchandise in front lanes.
- Processed checks, cash and credit purchases or refunds.
- Performed checks to determine most accurate pricing.
- Spoke with upset customers and notified appropriate management to resolve conflicts.
- Directed customers on methods to obtain refunds, returns and exchanges.
Education
High School Diploma -
Oak View Highschool
Anderson, CASkills
- Team Recruitment and Training
- Product and Service Knowledge
- Equipment Maintenance
- Control Inventory Costs
- Maintaining Clean Work Areas
- Customer Service
- Time Management
- PC Proficiency
- Liquor Law Compliance
Timeline
Liquor Manager
Safeway
04.2019 - Current
Checker
Safeway
04.2015 - 04.2019
High School Diploma -
Oak View Highschool
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