Nicholas Cassidy
Freeport,IL
Summary
Dynamic professional with a proven a proven track record, adept in up-selling strategies and problem-solving. Excelled in collaborating on marketing initiatives and streamlining operations, enhancing customer satisfaction and operational efficiency. Skilled in multitasking and clear communication, consistently achieving goals and driving product quality and safety.
Overview
17
17
years of professional experience
Work History
Front of House Employee
Generations Brewing
Freeport, IL
03.2020 - Current
- Collaborated with marketing team members to design packaging labels that accurately reflect the product inside the bottle or can.
- Collaborated with management to implement promotional events and special offers.
- Conducted menu presentations and made recommendations based on guest preferences.
- Managed point-of-sale system operations such as entering items on order tickets.
- Handled customer queries and complaints, ensuring satisfactory resolution.
Fabricator
Fischer Stone
Lanark, IL
04.2018 - 08.2024
- Used hand tools to position, align and secure product components.
- Adhered to production schedules to meet company goals.
- Inspected finished products for quality and adherence to customer specifications.
- Promoted worksite safety by explaining and enforcing OSHA requirements.
- Operated Skid Loader to lift and transport heavy materials around job sites.
- Collaborated with team members to streamline warehouse operations and increase productivity.
- Inspected lifts before use to prevent damage to goods.
- Positioned lifting devices around loaded pallets, skids and boxes to secure materials for transport to designated areas.
- Reported safety and quality issues to management.
Designer and Laborer
Leading Edge Designs
Freeport, IL
07.2008 - 07.2020
- Worked with the development team to ensure a smooth transition from concept to production-ready assets.
- Examined new relationships between design concepts and ideas to further develop products and services.
- Directed and coordinated team involved in drawing and constructing examples of finished products.
- Analyzed customer feedbacks to identify areas of improvement within existing designs.
- Coordinated with external vendors or freelancers during the production of graphics or multimedia projects.
- Created product designs in alignment with specifications.
- Participated in brainstorming sessions to generate new ideas for product features or improvements.
- Identified hazardous materials on job sites and took action to mitigate and enhance safety.
- Followed instructions from supervisors regarding specific tasks to be completed.
- Washed and reclaimed screens for future use, minimizing waste.
- Organized finished product into boxes according to customer orders.
- Maintained an organized workspace for efficient workflow.
- Worked with clients to design custom prints including images and color.
- Cleaned equipment and tools after each shift or production run.
- Completed inspections of finishes on products.
- Stayed up-to-date on industry trends through continuing education courses.
Education
High School Diploma -
Freepor Senior High
Freeport06-1999
Skills
- Up-selling strategies
- Positive demeanor
- Time management
- Multitasking and organization
- Clear communication
- Problem-solving
References
References available upon request.
Timeline
Front of House Employee
Generations Brewing
03.2020 - Current
Fabricator
Fischer Stone
04.2018 - 08.2024
Designer and Laborer
Leading Edge Designs
07.2008 - 07.2020
High School Diploma -
Freepor Senior High