Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Cassin

Ballston Spa,NY

Summary

Results-driven sales expert, proficient in managing client relationships, negotiation, financial analysis. Committed to fostering strong business development and streamlining sales processes for enhanced efficiency.

Overview

13
13
years of professional experience

Work History

Loan Officer

Launch Financial Group
06.2024 - Current
  • Evaluated client financial information to determine loan eligibility and suitability.
  • Processed mortgage applications efficiently, ensuring compliance with industry regulations.
  • Assisted clients in understanding loan options and terms for informed decision-making.
  • Maintained accurate records of all client interactions and loan documentation.
  • Developed strong relationships with clients, fostering trust and repeat business opportunities.

Sales Associate

Blue Compass RV
09.2020 - 06.2024
  • Delivered exceptional customer service to enhance client satisfaction and loyalty.
  • Executed product demonstrations to inform customers about features and benefits.
  • Maintained up-to-date knowledge of inventory, ensuring accurate product information for clients.
  • Collaborated with team members to streamline sales processes and improve operational efficiency.

Front of House Manager

Common Roots Brewing Company
03.2016 - 11.2020
  • Supervised daily operations, ensuring high standards of customer service and satisfaction.
  • Trained and mentored staff, fostering a collaborative and efficient work environment.
  • Implemented inventory management processes to optimize stock levels and reduce waste.
  • Managed scheduling to align staffing with peak service periods for operational efficiency.

Front Desk Manager

Hilton Garden Inn
06.2013 - 03.2016
  • Supervised front desk operations, ensuring exceptional guest service and efficient check-in/check-out processes.
  • Streamlined reservation processes using property management systems to improve operational efficiency.
  • Resolved guest complaints promptly, leveraging conflict resolution skills to maintain positive guest relations.
  • Collaborated with housekeeping and maintenance teams to ensure seamless communication regarding room readiness.

Education

Associate of Science - Biology With Minor in Business

SUNY Plattsburgh
Plattsburg, NY
05-2010

High School Diploma -

Ballston Spa High School
Ballston Spa, NY
06-2008

Skills

  • Relationship building and management
  • Document analysis
  • Financial advising
  • Sales expertise
  • Excellent communicator
  • Negotiation techniques

Timeline

Loan Officer

Launch Financial Group
06.2024 - Current

Sales Associate

Blue Compass RV
09.2020 - 06.2024

Front of House Manager

Common Roots Brewing Company
03.2016 - 11.2020

Front Desk Manager

Hilton Garden Inn
06.2013 - 03.2016

Associate of Science - Biology With Minor in Business

SUNY Plattsburgh

High School Diploma -

Ballston Spa High School