NICHOLAS CEDILLO
Orlando,USA
Summary
Highly responsible and self-motivated Biology student currently enrolled in an online degree program, providing ample flexibility for work and professional growth. Passionate about medicine, research, and technology, with a strong foundation in scientific data analysis, technical writing, and digital problem-solving. Adept at customer relations, leadership, and strategic thinking, with a proven track record in sales, negotiation, and technical troubleshooting. Excels in high-pressure environments, multitasking, and problem-solving, making me an asset in both business and medical fields.
Overview
2
2
Languages
1
1
Certification
5
5
years of professional experience
Work History
Connectivity Expert
AT&T
Orlando, USA
07.2026 - Current
- Guided customers in selecting phones, plans, internet, and accessories that best fit their needs.
- Recommend complete solutions such as phones, watches, tablets, protection, accessories, and home internet.
- Set up new phones, upgrades, trade-ins, eSIMs, and account changes while making sure everything works before the customer leaves.
- Explain plans, promotions, financing, and device features in a simple way that customers can understand.
- Troubleshoot common phone, messaging, activation, account, and connectivity issues.
- Achieved sales goals while ensuring a positive and professional customer experience.
Freelance Website Developer
Self Employed Web
Orlando, USA
12.2025 - 06.2026
- Designed and developed custom websites, enhancing client branding and online presence.
- Created responsive, mobile- friendly websites using HTML, CSS, and JavaScript.
- Diagnosed and resolved technical issues, improving website performance and usability.
- Managed projects from consultation through deployment, ensuring client satisfaction and timely delivery.
Server (Part-Time)
Tacos Mexico
Worcester, MA
03.2025 - 08.2025
- Provided fast and attentive customer service in a high-volume restaurant environment.
- Managed multiple tables while ensuring order accuracy and guest satisfaction.
- Coordinated with kitchen staff to ensure timely and accurate food delivery, enhancing guest satisfaction during peak hours.
- Processed cash and card transactions, ensuring accurate and timely transactions for guests.
- Maintained cleanliness and adhered to food safety and sanitation standards, ensuring compliance with health regulations.
Catering & Logistics Associate / Driver
FOODA
Worcester, MA
03.2025 - 08.2025
- Operated and drove a food truck transporting catering equipment, food, and supplies to corporate and public events.
- Set up and organized catering stations for large-scale events and workplace food services, ensuring seamless guest experiences.
- Managed inventory, food handling, and equipment logistics to ensure smooth operations.
- Delivered professional customer service under strict event timelines, contributing to positive attendee feedback.
- Collaborated with team members to streamline setup, service execution, and breakdown operations, enhancing overall service efficiency.
To-Go Specialist
Sakari Sushi
Winter Park, USA
12.2021 - 01.2024
- Provided exceptional customer service, handling 50+ customer orders per shift while maintaining speed, precision, and quality assurance.
- Managed $900+ in transactions per shift, ensuring accurate financial audits and reporting.
- Applied fast problem-solving skills in high-pressure environments, enhancing workflow efficiency and reducing errors.
- Maintained strict food safety and sanitation protocols, achieving full compliance with health regulations.
Education
Bachelor of Science - Biology
Valencia College
Orlando, FL05-2024
High School Diploma -
Winter Park High
Winter Park, FL05-2024
Skills
- Data Analysis, Scientific Research, Medical Terminology, Technical Writing, Critical Thinking, Digital Literacy
- Time management
- Problem solving
- Effective communication
- Technical troubleshooting
- Customer service
- Food safety compliance
- Cash handling
- Fast-paced environment
- Team collaboration
Certification
- Blood Borne Pathogen Training
- Real Estate Completion Course
- 440 (Customer Representative Insurance Certificate)
- Phi Theta Kappa Honors Society (Academic Honor Society)
SKILLS
Spanish/English
INVOLVEMENT
Maitland, FL Orchestra Leadership Team Organized and executed concerts and large-scale events for 150+ students, managing scheduling, logistics, and coordination. Collaborated with board members to foster strong leadership, teamwork, and conflict resolution skills. Dedicated time to mentoring and guiding students, ensuring event success and community engagement. Maitland, FL Orchestra Leadership Team Organized and executed concerts and large-scale events for 150+ students, managing scheduling, logistics, and coordination. Collaborated with board members to foster strong leadership, teamwork, and conflict resolution skills. Dedicated time to mentoring and guiding students, ensuring event success and community engagement.
Languages
Spanish
Full Professional
English
Native/ Bilingual
Timeline
Connectivity Expert
AT&T
07.2026 - Current
Freelance Website Developer
Self Employed Web
12.2025 - 06.2026
Server (Part-Time)
Tacos Mexico
03.2025 - 08.2025
Catering & Logistics Associate / Driver
FOODA
03.2025 - 08.2025
To-Go Specialist
Sakari Sushi
12.2021 - 01.2024
Bachelor of Science - Biology
Valencia College
High School Diploma -
Winter Park High